Front Office Administrator Jobs

Must-Have Qualifications:

• Strong customer service skills
• Invoicing / Billing experience
• Problem solving ability
• Accounts Receivable processing
• Intermediate, or higher, MS Excel skills
• Accounts Payable processing

Nice-to-Have Qualifications:

• At least 2 years business administration experience in Canada. Any payroll or tax experience in the USA is also an asset.
• Excellent written and verbal communication skills (English, French or Spanish also considered assets)
• Interest in metal industry
• Experience using any financial software packages such as Sage, Xero, or Quickbooks
• Ability to multi-task in a fast-paced environment
• Experience with CRM software
• Able to manage your own workload and work to strict deadlines
• Advanced computer skills, especially with the MS Office suite of products (MS Word, MS Excel, MS Outlook)
• A degree or diploma in business/office administration or another relevant subject
• Strong organization, planning, and prioritizing skills are a must

As part of this role, you will:

• Handle customer inquiries and complaints.
• Ensure security, integrity and confidentiality of data.
• Perform clerical, administrative, and secretarial responsibilities and tasks
• Answering phones, faxing and photocopying.
• Facilitate payment of invoices due by sending bill reminders and contacting clients.
• Support the business area manager in account management and sales initiative
• Sort and distribute incoming mail.
• Ensure tax and legal compliance in various Canadians.
• Assist in month end closing in financial systems.
• Provide HR support and assistance on various HR related matters including recruitment, onboarding, offboarding, payroll and benefits administration, etc.
• Monitor and maintain office supplies inventory.
• Respond to all vendor inquiries as required
• Reconcile vendor statements, research, and correct discrepancies.
• Liaise between employees and benefits /union obligation
• Design and implement filing systems, while also ensure filing systems are maintained and current.
• Process accounts receivable and payable in compliance with financial policies and procedures, including generating status reports.