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Front Desk Medical Receptionist
Company | Insight Global |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Medical Practices,Hospitals and Health Care,Hospitality |
Expires | 2023-07-21 |
Posted at | 10 months ago |
Front Desk/Reception
- Maintains an inventory list of missing/needed supplies & provides this list in a timely manner
- Scheduling consultations, surgeries, initial post-ops, post-ops, & annual exams.
- Protects patients’ rights by maintaining confidentiality of personal & financial information that is in compliance with HIPPA.
- Medical records requests
- Contributes daily to the team effort by helping with other related tasks
- Welcoming patients and guests with a positive attitude during all forms of communication (via: telephone, email, in person etc.)
- Opens and/or closes office if scheduled
- Maintains all operations by following policies and procedures.
- Optimizes patient experience by answering questions or concerns they may have.
- Insures that all patient information, insurance, & patient balance is correct and up to date in all systems (Prima, MD Solutions, Chart, etc.)
- Maintains patient appointments by being attentive of scheduled check-ins, notifying staff of patient arrival, calling patients if later than 15 minutes to appointment, & communicating with other staff members of any appointment changes that may occur.
- Listens to voicemails daily and promptly gets messages out to ensure a quick response back to patients, vendors, referrals, or other callers.
- Petty Cash: N/A
- Notifies/ takes correct payments from patients. (includes handling cash, credit cards, checks, CareCredit, Alphaeon, etc.)
- Pulling, prepping, & filling medical charts.
- Regularly checking other scheduling sites (Zocdoc)
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