Front Desk Staff Jobs

Revolution Physio Inc. ("RP") is a full-service rehabilitation physiotherapy clinic associated with the medical practices of seven orthopaedic surgeons. We have built a new integrated facility close to North York General Hospital (NYGH) that includes the medical practices of seven orthopaedic surgeons, a physiatrist and 8,000 sq feet of physio clinic space. We have 12 private treatment rooms, 6 semi-private rooms, and abundant open space with equipment. We focus on non-operative, pre- and post-operative rehabilitation. For more information on our services and programs, please visit www.revolution.physio.

At RP, we aim to provide high-quality, one-on-one, individualized physiotherapy services. We are looking to hire front desk staff to assist with patient booking, registration, and invoicing.

Responisbilities:

• Provide basic and accurate information in person and via phone/email.
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Maintaining office directories.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Receive, sort, and distribute daily mail/deliveries.
• Greeting visitors and accepting deliveries.
• Handling incoming calls and operating a switchboard.
• Keep updated records of office expenses and costs.
• Assisting other administrative staff with overflow work, including word processing, data entry, and research as needed.
• Update calendars and schedule meetings

Perform other clerical receptionist duties such as filing, photocopying, and faxing.

- Greet and welcome patients and visitors in a friendly and professional manner

- Answer phone calls, schedule appointments, and manage patient inquiries

- Coordinate and manage projects such as office renovations or equipment upgrades

- File and maintain patient records, ensuring accuracy and confidentiality

- Assist with proofreading and editing documents as needed

- Provide personal assistant support to the office manager or senior staff members

- Transcribe notes or dictations during meetings or appointments

- Perform general clerical duties such as data entry, photocopying, and faxing

- Assist with event planning and coordination for office functions or community outreach programs

Qualifications:

- Previous experience working in a dental or medical office is preferred

- Proficiency in Google Suite (Docs, Sheets, Slides) and other office software

- Strong organizational skills with the ability to multitask and prioritize tasks effectively

- Excellent attention to detail and proofreading abilities

- Strong written and verbal communication skills

- Ability to maintain confidentiality of sensitive information

- Friendly and professional demeanor with excellent customer service skills

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Types: Full-time, Part-time

Part-time hours: 25-35 per week