Financial Analyst, Family Managed Homecare Program

As the Financial Analyst (FA), the primary responsibility will be the Family Managed Home Care Program. This role performs a number of financial, accounting, and analytical duties in order to ensure that clients using the Self-Directed Care (“SDC”) model receive prompt reimbursement for services that are compliant with the SDC Funding Agreement and the relevant policies and directives of Home and Community Care Support Services Central (HCCSS, formerly LHIN).

MAJOR RESPONSIBILITIES

• Implements and monitors processes in Accounts Payable and Client Health Record Information System (“CHRIS”) billing areas related to SDC funding plans.
• System and Data accuracy
• Reviews reports validating that the Client or SDM only uses SDC funding to pay for SDC Service Providers and other eligible expenses equipment, in accordance with the requirements under the SDC Program Specifications and the SDC Template Agreement
• Process improvement
• Reporting and Analysis
• Ensures that all payments are tracked and accounted for and proper signature authorization is obtained before release of payment.
• Participates in the ongoing development and quality improvement of the FMHC/ Accounts Payable/billing suspension processes.
• Provides program related accruals for month-end and year-end close.
• Performs other duties as assigned.
• Executive and Operational Support
• Reviews relevant schedules of the SDC Funding Agreement for each client to ensure understanding of different requirements.
• Reviews approved SDC budget plan for each client, ensures that the HCCSS Central only provides SDC funding to the Client or Substitute Decision-Maker (“SDM”) for eligible expenses. Identifies anomalies and other inconsistencies and escalates issues on a proactive basis.
• Contract and Invoice review
• Develops and submits required financial and statistical reports to various internal and external stakeholders such as the Ministry of Health (“MOH”).
• Input/upload financial and statistical information in CHRIS for MOH reporting.
• Accounting
• Completes the investigation and reconciliation of monthly expenses for services and other eligible expenses to ensure compliance with funding agreement
• Provides program related information during budgeting and auditing season.
• Reconciles payments to SDC clients based on invoices and receipts received, reviewed and approved by the HCCSS Central.
• Interacts directly with client/SDM in order to maintain regular communication to those in receipt of funds. Reconcile reports and documentations submitted by funding recipients and processes adjustments as needed for under/over spending.
• Provides corporate financial analysis and monitoring services in support of senior management
• Verifies that the processing of payments and distribution of cheques complies with the payment terms and timelines established by the SDC Funding Agreement and the relevant policies and directives of the HCCSS.

KNOWLEDGE & SKILLS

Knowledge

• Knowledge of CHRIS billings, Great Plains, Integration Manager, and cloud storage systems (Sync.com) a definite asset.
• Good knowledge of medical terminology.
• Proficient in Microsoft Windows applications like Outlook, Word, Excel, and PowerPoint.
• Ability to assimilate MIS compliant information into General Ledger.
• Five (5) years’ experience in a financial, accounting and/or analytical role preferably in the healthcare sector.
• Bachelor’s degree in Commerce, Business or other relevant area of study Chartered Professional Accountant designation an asset

Skills

• Excellent oral and written communication skills with a sound knowledge of the English language to facilitate effective communication with all levels of HCCSS staff.
• Well-developed communication skills required to work in a team environment and with diverse backgrounds.
• Ability to work collaboratively with all levels of staff and Service Providers.
• Bilingualism in French is an asset.
• Excellent customer service skills in dealing with Service Provider Agencies, suppliers, hospitals, and staff at all levels including Management.
• Strong customer service/follow-up orientation.
• Client-driven focus to ensure a direct line of sight to those who will be in receipt of funds.
• Diligent and thorough with utmost focus on data integrity and accuracy.
• Inquisitive mindset with proven ability to probe for information, ask questions, and escalate issues when needed.
• Self-starter with commitment to learning.
• Demonstrated organizational skills with ability to organize/prioritize daily workload in the presence of frequent interruptions.
• Ability to deal with complex and sensitive issues, exercising diplomacy and discretion.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced and deadline-driven environment with frequent changes and interruptions.