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Enterprise Account Executive (Saas Client)

Company

Silver Birch Growth

Address Canada
Employment type FULL_TIME
Salary
Category Software Development,Technology, Information and Internet
Expires 2023-07-07
Posted at 11 months ago
Job Description

Our client’s mission is to remove all barriers of turning ideas into actions, leading to outcomes that will change your world! The team is united by shared values of creativity, passion, and learning. As a team member, our client will amplify your career. From taking on new challenges to following the lead of incredible mentors, we promise you will grow, learn, and make a difference. They work with some of the world’s biggest brands and you will have opportunities to work on large enterprise deals. If you’re someone who loves to sell and wants to grow in this role while working in a collaborative sales culture, then you’re perfect!


Enterprise Sales Associate

The Enterprise Sales Associate is responsible for closing new business and developing long-term and ongoing relationships with accounts assigned to them. They are responsible for connecting with key business executives and stakeholders using the three wide / three deep (3W/3D) strategy. Enterprise Sales Associates work directly with the Customer Success team to ensure that the Customer experience is an excellent one. They are responsible for growing the existing accounts by finding new use cases and demonstrating the solution to new teams and new departments.


What You'll Do:

  • Develop a trusted advisor relationship with key accounts, Customer Stakeholders and Executive Sponsors.
  • This is a selling role, and your main responsibilities will be closing new logos and selling expansion opportunities into existing Enterprise Accounts; Driving new revenue is the primary focus.
  • Partner with Customer Success in Account Strategy and Planning sessions.
  • Meet or exceed monthly, quarterly, and yearly sales attainment targets.
  • Help gain competitive, market intelligence.
  • Responsible for partnership with Customer Success to keep current clients satisfied and for delivering exceptional client service on a day-to-day basis.
  • Engage with customers through email, phone, online presentations, Teams calls and in person meetings (as appropriate).
  • Monitor and analyze customer's usage of our software.
  • Forecast and track key account metrics.
  • Act with the strategy to grow Enterprise deployments into true Enterprise-wide roll outs.
  • Liaise between the Customer and Internal Teams as required.
  • Be the primary point of contact for Customer Stakeholders and Executive Sponsors.
  • Collaborate with Finance, Customer Success and Sales Management on Client Billing and Financial Forecasting.
  • Update job knowledge by participating in educational opportunities, reading relevant professional publications, maintaining personal networks, and participating in appropriate professional organizations.
  • Track all activity and communication in the CRM system.
  • Ensure the successful use of our solution according to customer needs and objectives.
  • Responsible for working with Customer Success to onboard and integrate new clients and developing existing client relationships of accounts that are assigned to the Enterprise Account Manager.
  • Communicate clearly the progress of quarterly/annual initiatives to internal and external stakeholders.


What You'll Need:

  • Self-motivated and able to thrive in a results-driven environment.
  • A history of strong performance within SAAS selling into industries such as health care, oil and gas, engineering, and more.
  • Strong interpersonal skills to work with the broader operational support and SME teams.
  • Excellent verbal and written communications skills.
  • Proven sales success.
  • Strong Negotiation and Sales Skills.
  • Hunter mentality - the ability to land large multinational accounts with minimal supervision.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
  • Must be flexible with working hours.
  • Ability to prioritize among competing tasks.
  • Natural relationship builder with integrity, reliability and maturity.
  • Strong Sales Process Knowledge.
  • Excellent listening, negotiation and presentation skills.
  • Proven account management or other relevant experience to enable an expansion strategy.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Critical thinking and problem-solving skills.
  • Experience in delivering client-focused solutions based on customer needs.


Required Qualifications:

  • Previous Account Management Experience in relevant industries.
  • 5 or more years of experience in similar position.
  • University degree or equivalent technical certification.


The above statements describe the general nature and level of work being performed by individuals assigned to this role. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.


Diversity


Our client is all about innovation and they believe that diversity leads to innovation. They are committed to employment diversity and work affirmatively to recruit a diverse group of employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, marital status, national origin, age, ancestry, disability status, or place of origin.