Doorperson/Valet (Part-Time) Jobs

Doorperson/Valet (Part-Time) Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Doorperson/Valet. What is in it for you: -Wonderful company culture - our colleagues are at the heart of all that we do -Food & Beverage discount of 50% in our restaurants -Employee benefit card offering discounted rates in Accor worldwide for you and your family -Learning programs through our academies designed to sharpen your skills -Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 -Comprehensive extended health benefits package -Full rate of pay of $15.81/hour Responsibilities: Reporting to the Guest Service Manager Valet, responsibilities and essential job functions include but are not limited to the following: -Noticeably positioned at entrances to provide parking assistance upon arrival and departure of guest vehicles -Greet all guests arriving by vehicle, and promote valet parking as only hotel related parking option or clearly directs guest to appropriate public parking service if they prefer -To ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest stay -Greet all guests and co-workers with a smile and an appropriate hospitality greeting -Ensure all vehicle keys are clearly identified and stored in a locked location -Provide the guest with detailed parking fees and clear explanation of valet benefits -Ensure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner -Complete thorough walk around of guest vehicles prior to entering garage and highlight any damage on corresponding valet parking ticket -When requested or anticipated, will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives and tourist attractions -Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or supervisor in a timely manner -Assists in fire alarms by fulfilling duties as outlined in the hotel fire response manual -Assist in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty and informing security -Strict adherence to Fairmont Service Standard Expectations as it relates to valet parking -In the course of normal duties; observe, report or take immediate corrective action on deficiencies, malfunctions, and untidiness -Able to operate all types of vehicles (manual and regular transmission) -Maintaining security of keys in an orderly manner -Ensures accountability of all tickets. Immediately reports variance to manager -Completes a variety of reports regarding claims tickets and payments. -Audit the keys at the end of every shift -Available to work the 3rd shift ( overnight ) Qualifications: -Available to work weekends, evenings and shift work -Excellent verbal communication skills -Excellent interpersonal skills -Team oriented -Customer service focused -Professional manner and outgoing personality -Valid Driver's License with no infractions -Good command of the English language Physical Aspects of Position include but are not limited to the following: -Frequent standing and walking throughout shift -Physical ability to operate a vehicle (foot pedals, gear shift, steering wheel, etc.) Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.