Director - Pricing & Marketing

ADP is hiring a Director - Pricing & Marketing

We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Their Clients Trust Their Unmatched Experience, Deep Insights And Cutting-edge Technology To Manage Critical Office Functions, Including

ADP Canada is a very successful b2b technology driven organization that provides businesses of every size the tools to help their people thrive. From basic payroll to complex people management systems and analytics, they help business leaders make better decisions.

• Payroll
• Human Capital
• HR Management
• Comprehensive Outsourcing Services
• Time and Attendance

ADP Canada's 2,200 Canadian associates are proud to support more than 35,000 businesses from coast to coast. ADP Canada employs more certified payroll professionals than any other organization in Canada. ADP is a world leader in people management systems and services. More than 860,000 organizations and 34-million people around the world look to ADP for the tools and information they need to get things done. That's why ADP Canada invests each year in research and development. They're not just building a new HR system they're building a better workforce.

THE POSITION

Based at either the Toronto head office or any of the regional offices in Montreal, Burnaby or Halifax, this role will report directly to the VP Pricing and dotted line to the VP Marketing Canada. The Director Marketing Operations and Pricing is a pivotal and influential role that leads the organization in the discipline of understanding our market and deploying strategic marketing plans that enable cross functional efforts. The ideal candidate will strengthen our client-centric culture to improve sales, share, retention, and lifetime client value.

The Director of Marketing Operations and Pricing is an individual contributor but one who works closely and partner with peers across the organization including Corporate Marketing, Canadian Marketing team, Sales, Strategy, Product and Finance to drive pricing, bundling strategies and our go to market approach. They will drive the measurement of marketing impact across all areas of marketing including campaigns, product marketing, and digital.

Key Responsibilities

The Director Marketing Operations and Pricing will be responsible for all facets of marketing operations in Canada as well as pricebook, promotions and discounting, and will collaborate with a cross functional leadership and the stakeholder community to:

• Stays abreast of leading-edge pricing practices and opportunities for execution in the Canadian market.
• Reduce price structure complexity and suggest ways to simplify solutions
• Leads project teams to achieve milestones and objectives.
• Manage marketing technology investment as well as industry memberships.
• Organizes the system of marketing management and communicates the impact to the cross functional leadership.
• Anticipates internal and or external business challenges and/or regulatory issues
• Recommends process, research and measurement improvements.
• Contributes to the development of each segment go to market strategy.
• Solves unique and complex problems that have a broad impact on the business.
• Provide insights on the pricing implications including promotion construction and discounting.
• Drive, organize and communicate the performance metrics of the impact of marketing on sales, share, sales cycles, close rates, awareness, etc.
• Develop and execute options / frameworks and regular price / packaging tests to optimize customer acquisition and LTV
• Engages in both annual strategic and operational planning for the business unit and the marketing and sales subsets.

Qualifications

• BA/BS in Business Administration, or the equivalent in education and experience, required. Advanced degree preferred.
• Experience with price models, price setting, price realization, promotional spending, pricing experiments, and bundling
• Knowledge of payroll products and payroll industry preferred.
• Excellent communication, presentation and facilitation skills.
• Bilingualism (English and French) would be an asset.
• 10+ years of marketing operations, business performance and pricing leadership background gained in fast paced and complex technology driven businesses of relevant size and scope.
• Requires in-depth pricing and performance measurement knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve sales and retention. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.
• Ability and experience to manage senior or executive level relationships, and possess knowledge of the marketplace and competitive landscape.
• Experience leading projects, possess excellent organizational and time management skills for managing multiple, diverse and conflicting activities.
• Strong attention to detail, data research, analyzing large datasets, developing robust models to inform business decisions, and communicating methodology and insights to non-technical audiences
• Experience in leading strategic planning initiatives.
• A track record of stakeholder engagement using data and business acumen driving alignment on pricing and promotions.
• Experience working in and leading a high growth business, demonstrate agility and be able to work well under pressure.
• Demonstrated ability in driving pricing analysis including pricing elasticity, market relevant inputs and dynamic pricing.
• Candidate is approachable, possesses exceptional listening skills and is intuitively responsive to the needs of different stakeholders. A values-driven leader with an innate ability to effectively inspire and work through others. Authentic, self-aware with an engaging personality who is resilient.
• Applies the understanding of industry technology, terminology, workflow and structure to recommendations, strategies, problem solving, communication, training, and implementation.
• Understanding of the structure, products, service delivery models and economics of a Service industry is critical.

You'll Love Working Here Because

• Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.