Digital Product Designer (Ecommerce - Outfitting Team)

Description & Requirements
Who we are
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world by realizing the full potential within every one of us. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
About This Role
A UX Designer creates the user experience for defined elements of lululemon Digital & Omni, with the goal of enabling customers to shop and enjoy the sweat life across lululemon’s digital ecosystem (web, app, in-store, community, MIRROR, etc.) in a seamlessly connected way.
As a UX Designer on the Outfitting team, you will help define an end-to-end outfitting ecosystem, which includes providing guests with relevant head to toe look recommendations, that is inspiring and educational. You will craft engaging, customer-centered designs from early concept to final product in a collaborative environment, involving your agile product team, user research, a/b testing, design system and other partners and inputs to ensure your designs deliver on key company and guest goals. Working closely with a Product Manager, you will create designs that meet user needs, at the intersection of business needs and technical capability.
What You’ll Do

• Engage in discovery activities, including: competitive analysis, user task and goals identification, journey maps, process flows, and user research, in partnership with the UX Research team.
• Contribute to creating and delivering presentations.
• Utilize and contribute components to UI libraries / design systems.
• Collaborate on problem definition, in partnership with Product Management.
• Maintain UX documentation, such as: work tickets, component specs, feature summary documentation, documenting feedback, usage guidelines, research findings.
• Clearly communicate design rationale to core partners and stakeholders, and be open to their feedback.
• Participate and assist in the facilitation of collaborative ideation sessions with cross-functional partners and leadership.
• Create deliverables that communicate problems and/or solutions to stakeholders - using the appropriate tools, artifacts, and fidelity level for the audience/purpose. For example: wireframes, information architecture, mock-ups, interactive prototypes, final asset delivery.

Required Skills & Experience

• If immigration support required: BA / BS degree UX/UI design, UCD, HCI, or related field of study, or equivalent experience.
• Proficient in Figma and Miro (or equivalent tools).
• A portfolio demonstrating your end-to-end design process.
• Experience translating qualitative and quantitative data into design decisions.
• Solid presentation skills to share your work with credibility, clarity, and confidence.
• 3+ years of experience in product design or user experience design, preferably in retail, ecommerce, omni-channel or adjacent industries.
• Proven skills in all of the following: User Centered Design methodologies; creating mock-ups and prototypes at varying levels of fidelity; UI design, including current industry best-practice in UI standards, and Accessibility requirements, for web and mobile.
• Practical understanding (including capabilities, patterns and limitations) of current technologies used to build rich experiences in responsive web and native mobile apps.
• Ability to drive results in a collaborative environment.
• Ability to balance great design solutions with an iterative, agile approach.
• Ability in facilitation techniques that enable groups to build clarity and alignment.

Must haves

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously
• Fosters connection by putting people first and building trusting relationships.