Senior Product Designer Jobs

The Company
Think Research is an industry leader in delivering knowledge-based digital health software solutions. Our mission is to organize the world’s health knowledge so everyone gets the best care. We create cutting-edge, evidence-based healthcare technology solutions that support the clinical decision-making process, standardize care, and improve patient outcomes. For over a decade, our cloud-based, EMR-agnostic digital tools have empowered clinicians around the world and positively impacted millions of patients across the continuum of care – including primary physician care, acute care hospitals and surgical suites as well as community and seniors care. We are proud to serve as a trusted health system partner to a rapidly growing, global client base that spans five continents across more than 13,000 healthcare facilities, with a clinical audience of over 300,000 doctors, nurses and pharmacists. If you are looking to improve patient care and are passionate about technology — look no further.
Why Us?

• We’re growing, and so will you with leaders who will support your development through mentorship and other opportunities
• It's not every day that you have the chance to change the way your friends and family are cared for - Make an impact!
• Collaborative, creative, dynamic and flexible work environment, with a start-up spirit
• Be a part of the digital disruption happening in healthcare and do challenging, meaningful work

The Kind Of Work You'd Be Doing
As a Product Designer at Think Research, you’ll put user experience first. You’ll touch every part of the design process, developing your ideas and solutions from beginning to end – from user research to wireframing, to designing high-fidelity user interfaces, to iteratively testing your ideas – all in the pursuit to build amazing products for patients and clinicians.
This includes, but is not limited to the following:

• Drive the evolution of Think Research’s product suite across multiple devices with patient-safety always at the forefront
• Help level-up the design thinking of the entire organization
• Gather data from users through interviews, usability tests and digital tools, create and validate hypotheses regarding product design solutions, rapidly iterate on your ideas, and deliver product features and improvements that users will love
• Actively build empathy for the users of your products and embody their motivations, needs and pain points; represent your users when presenting ideas and solutions to team members and stakeholders
• Work through the end-to-end design process on everything from features and improvements to entirely new products, translating complex user needs into intuitive experiences
• Facilitate and collaborate with others, taking a flexible and friendly approach to working with teams from across the organization (product, engineering, client success, business development, R&D, etc.)
• Gather insights from qualitative and quantitative metrics as well as client feedback to drive improvements that solve user problems and increase usability
• Solve core product problems while owning all facets of a user experience (strategy, IA, interaction design and research)
• Lead by example by sharing your wireframes early and often with other designers, developers and project stakeholders

Who you are:

• You are a strong communicator (both written and verbal, in 1-on-1s, group meetings, and online critiques), and can present complex ideas clearly and support your decisions with thoughtful rationales
• You are a person of integrity; trust, sincerity and ethical decision-making are at the core of who you are and you model these values in your interactions with teammates and stakeholders
• You actively seek feedback from different stakeholders at all stages in the design process, knowing that feedback will only make your work stronger
• You’re not intimidated by unstructured environments and steep learning curves; they motivate and push you to learn and work smarter
• You embrace an attitude of learning and are always looking to raise your and your team’s knowledge-base
• You use a user-centered design process which includes research, ideation, iteration and validation; you know when to apply the right methodology to the problem at hand
• You think critically, listen actively, and communicate kindly to peers and stakeholders alike
• You’re user-focused and have built your career gaining a deep empathy for the users of your products. You understand complex workflows, test and challenge your assumptions, continuously incorporate feedback, and can translate into simplified user experiences
• You’re about more than making things beautiful, you are passionate about designing a sound user experience and bettering the lives of others through your work

Requirements:

• Experience with contributing to or creating design systems to speed up design & development
• Strong understanding of critical thinking, design process and principles as demonstrated in a portfolio of live projects
• Self-starter with 4+ years of product design experience shipping B2B and/or B2C products for web and mobile (experience in healthcare is a huge bonus)
• Experience working with clients directly, formulating user pain points and company goals
• Understanding development effort involved in creating your designs
• Ability to communicate interactions and requirements during handoffs to development
• Proficiency with our current design tool, Figma

Ideal Qualifications:

• Basic understanding of HTML5, CSS3 to provide a technical lens to your designs
• Experience working with and implementing WCAG Accessibility Standards
• Insight into how design can/should be implemented using correct code and components
• Experience using tools like Jira, Google Apps, Fullstory and Whimsical
• Ability to create motion and animations using Figma
• Experience working in an Agile Scrum development environment

Resumes are useful, but they don’t say much about your skills or passion. We would love to see a web portfolio of design work. Please include a link to your portfolio in your resume.
Think Research and all subsidiaries are proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace, free of discrimination and harassment.
We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.
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