Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Intermediate Desktop Admin (Level 2)
Recruited by Diverse Lynx 8 months ago Address Calgary, Alberta, Canada
Pt Support Associate-2 Jobs
Recruited by Tory Burch 8 months ago Address Edmonton, Alberta, Canada
Desktop Support Level 3 Jobs
Recruited by Farm Boy Inc. 9 months ago Address Calgary, Alberta, Canada
Desktop Support Analyst Jobs
Recruited by Robert Half 10 months ago Address Fort Saskatchewan, Alberta, Canada
Desktop Support Technician Jobs
Recruited by Motion Recruitment 10 months ago Address Alberta, Canada
Desktop Support Analyst Jobs
Recruited by Robert Half 10 months ago Address Rocky View County, Alberta, Canada
Entry Level It Support
Recruited by Aplin 10 months ago Address Edmonton, Alberta, Canada
Desktop Support Engineer (Level 2)
Recruited by NSC Global 11 months ago Address Calgary, Alberta, Canada
Desktop Support Technician Jobs
Recruited by Yochana IT Solutions INC 11 months ago Address Fort McMurray, Alberta, Canada
Entry Level - Executive Assistant (Remote)
Recruited by CodeUp Services Ltd 1 year ago Address Edmonton, Alberta, Canada
Desktop Support Technician (Euc)
Recruited by KTek Resourcing 1 year ago Address Cold Lake, Alberta, Canada

Desktop Support Level 2 Jobs

Company

Farm Boy Inc.
Address Calgary, Alberta, Canada
Employment type FULL_TIME
Salary
Category Retail
Expires 2023-08-19
Posted at 9 months ago
Job Description
  • Handle software installation/support/upgrades
  • Provide 1st level Help Desk support
  • Handle bench repairs (depot service) & remedial maintenance
  • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements
  • Perform basic LAN and internetworking related activities
  • Perform deskside support services installing and troubleshooting of hardware, software and network related issues
  • Respond/update/close calls from National Dispatch/Call Management Center
  • Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.


Knowledge, Skills, And/or Abilities Required


  • Have at 1 – 2 years of deskside support experience
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Have A+ certification
  • May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
  • Have at 1 – 2 years of field service experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have strong internetworking and troubleshooting skills
  • Exceptional customer service skills
  • Good communication skills
  • Must have a minimum of a Diploma from a recognized IT program
  • Must be available to work flexible work schedules
  • Must be a self-starter and have the ability to manage multiple tasks