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Desktop Support Level 3 Jobs

Company

Farm Boy Inc.
Address Calgary, Alberta, Canada
Employment type FULL_TIME
Salary
Category Retail
Expires 2023-08-19
Posted at 9 months ago
Job Description
  • Have strong internetworking and troubleshooting skills
  • Must be available to work flexible work schedules
  • Have A+ certification & at least one certification from either Cisco or Microsoft
  • Exceptional customer service skills
  • Good communication skills
  • Have 3 – 5 years of deskside support experience
  • Ability to work independently or as part of a team
  • Must be a self-starter and have the ability to manage multiple tasks
  • Ability to complete tasks effectively with minimal supervision
  • May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
  • Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Can act in a Team Lead capacity
  • Have 3 – 5 years of break-fix experience
  • Must have a minimum of a Diploma from a recognized IT program