Customer Development Manager, Google Cloud

Minimum qualifications:

• Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
• Experience as a technical sales engineer in a cloud computing environment or other customer-facing role, or working as a member of a professional services or systems engineering team.
• 3 years of experience in people management.

Preferred qualifications:

• Knowledge of solution architecture in web/mobile environments, web/internet technologies, architecture across SAAS/PAAS/IAAS, and Google Cloud productivity suites.
• 10 years of experience promoting IT solutions within region with progression towards leadership roles.
• Excellent project management skills.
• Ability to present to all audiences, engage in C-level relationships in business and technology transformation, and work with emerging technologies, methodologies, and solutions in the cloud/IT technology space.
• MBA or Master's degree in Computer Science.
• Ability to inspire/grow teams in a sales environment and influence cross-functional teams.

About The Job
When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
In this role, you will lead a team of Sales Engineers to connect with prospects, understand and assess customer requirements, prepare and present demonstrations of Google Cloud products and services, guide the customer through implementation and production deployment, and address and overcome technical objections that arise throughout the business process.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $139,000-$213,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
Responsibilities

• Determine staffing levels to support annual goals, establish job requisitions, assemble teams, and the lead interview team to fill open positions.
• Organize, train, and equip the Customer Engineering (CE) team. Assess Go-to-Market readiness, identify gaps in preparedness, and build plans to ensure the team is properly trained/equipped to successfully perform in support of annual goals.
• Maintain customer satisfaction through working cross-functionally to resolve product problems affecting customer satisfaction.
• Build relationships in accounts, and be the technical sponsor and driver for our strategic business opportunities.
• Work with teams to identify, qualify, and prioritize coverage for business opportunities. Participate in opportunity review meetings to provide insight to best secure technical achievements.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .