Cloud Business Development Representative

About Us

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

• We work hard and party even harder.
• Innovative - All ideas matters
• Progressive work environment- If you have skills to prove we have all ladders for you to grow
• Flexible - We believe in results
• Autonomous - We encourage and trust your decision making skills.
• Inclusive - Everyone is Included and everyone wins

About the job

BDR Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes using technology to connect with customers, employees, and partners.

Base Salary- $51,000 per year with possibility of OTE of $74,250 per year

Responsibilities

• Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, assess needs and close the sale
• Product/service sales, upsell (inbound and outbound)
• Lead and contribute to team projects to develop and refine our sales process
• Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure
• Achieve or exceed monthly sales quota
• Troubleshoot small technical setup issues or route them to relevant teams.
• Develop and codify best practices and sales workflows for interactions with prospects
• Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products.
• Reach out to existing customers to pitch new ancillary products or increase spend in products currently used
• Explain Google products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs

Qualifications

• Proven technical ability with CRMs (customer relationship management)
• Outgoing and confident in inbound/outbound phone sales with a great phone etiquette.
• Strong verbal and written communication skills to pitch on the phone and compose compelling proposals
• 1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
• Knowledge of Google Products and its competitive landscape
• Proven track record of target achievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
• Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
• Bachelor’s degree, College degree or equivalent degree
• Google Product knowledge:not limited to Google cloud & Digital media.

Skills

• Knowledge of CRM systems but not limited to Salesforce,LinkedIn Navigator.
• Proven success in generating leads and experience cold calling and presenting sales pitches based on value, not price
• Organized and has pipeline management, time management skills and prioritization skills
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team.
• Proactive, organized, responsible, proven ability to work well with a team
• Dependable, reliable with strong work ethic
• Excellent verbal and written communication skills in English
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Experience working in technical sales environment

Benefits & Perks

• Robust career path with a full development plan and the opportunity to grow in the organization.
• Paid 4 weeks training, 2 weeks leave.
• Continuous learning through progressive training that is specific to your tenure and skills.
• Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
• Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
• Positive and supportive environment
• Weekly Friday socials, trivia nights, games, and movie outings.
• Competitive salary with incentive programs

Schedule

• Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.

Location

• Hybrid setup, 4 weeks of product training will be on-site.
• Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.