Computer Technician - Contract

Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.
Summary :
A Level 1 Computer Technician is required to prepare computers and computer peripherals for deployment. The technician would then deliver these computers and peripherals to various Sudbury INO sites located in Onaping, Skead and Falconbridge. Estimated weekly time requirements is 30-40 hours with a home/daily starting location in Falconbridge.
Tasks :

• Image computers using existing Glencore imaging procedure
• Communicate directly with end-users to coordinate the delivery of hardware
• Unbox computers and dispose of packaging in the appropriate bins
• Build PC's
• Maintain inventory of equipment available for deployment
• Coordinate and complete RMA requests with OEM’s
• Install or replace computer components such as storage devices and ram
• Basic hardware and software troubleshooting limited to the computer hardware, drivers, operating system and build issues.
• Collection of e-waste or returned hardware
• Update tickets and inventory logs

Qualifications :

• CompTIA A+ Certification or equivalent
• Able to drive to 6 different site in Subury
• Valid Class G drivers license
• Strong skills in organization, communication and technical troubleshooting
• 1-3 Years of practical experience as a computer technician

Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.
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