Computer Support Technician Jobs

Opportunity Details
First Section
Posting Number 40918
Requisition Title Computer Support Technician
Internal Posting Closing Date
External Closing Date 06/05/2023
Open Until Filled No
Campus Location London
Department Academic Technical Support Services (TSA)
Employment Group Support
Pay Details
$28.56 per hour
Hours of Work per Week
35
Monday to Friday 12:00 p.m. to 8:00 p.m.
This position is subject to averaging of hours.
Summary
Working at Fanshawe College
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
Note: This is a full-time Support position (35 hours per week).
Duties: Under the general supervision of the Director, Academic Technical Support Services, and with guidance from lead technical support coordinators, the incumbent provides high-quality customer services by carrying out a variety of assigned technical support tasks involving College and student technology devices. Typical activities include: set-up, configuration and testing of computers, laptops and related equipment; on-site or remote troubleshooting and resolution of hardware and software problems; assisting computer support technologists and coordinators in the implementation of computer/network cyclical and ad hoc work and projects, and responding by phone, online or in-person to client requests for technical advice and service/support.
Qualifications

• Post-secondary 2-year diploma or equivalent in a computer-related discipline with an emphasis on the diagnosis and resolution of hardware and software issues
• Demonstrated excellent verbal and written communication skills
• Valid G Drivers License
• Access to a reliable vehicle
• Minimum 2 years’ experience in computers and other associated technology devices. The experience and expertise needs to cover: a) The diagnosis, troubleshooting and installation of PC/ MAC and other technology platforms; b) The deployment and installation of application software; c) The troubleshooting of both hardware and software, including testing methodology and procedures
• An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
• Demonstrated ability to work independently and as a team
• Demonstrated strong organizational skills and attention to detail

General Information
While transcripts are not required for the interview, they are mandatory prior to any offer of employment.
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.
Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs.
Special Instructions to Applicants
In order to view the related , copy and paste the following URL into a new browser window. https://hrjobsweb.fanshawec.ca/TSACSTCN7SF%20-%20Computer%20Support%20Technician%20(Vacant).pdf