Computer Repair Technician Jobs

Position Summary

We are looking for Computer Hardware Repair Technicians to work in our Markham facility to assist us in our effort to bring laptops and other devices to the hands of students across North America. Bluum Technicians are responsible for diagnosing, troubleshooting, identifying parts needed, and repairing hardware issues on customers’ laptops, Chromebooks, and desktops. Bluum Technicians also analyze and re-certify computers, ensuring personal data is cleared and all functions operate as intended by the manufacturer.

Responsibilities

• Perform computer diagnostics, test and repair (including component replacement).
• Replace internal computer components, including storage, memory, GPU, etc.
• Maintain high quality performance levels.
• Perform tasks in a high-speed, high-volume environment.
• Re-image computers with custom and default images.
• Meet or exceed daily production goals.
• Inspect computers, follow test plans and analyze all functions to provide a cosmetic and functional assessment.
• Data entry via PC and RF handheld devices.
• Prepare and configure computers according to customer requirements and work instructions provided.

Education & Skill Requirements

• Ability to accurately add/remove components within a PC/Laptop/Server.
• A+ certification is mandatory.
• Proven experience working with computer hardware (e.g., repair and configuration).
• 3+ years computer/laptop repair
• Flexibility to work overtime and Saturday as needed.
• Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
• Excellent attention to detail, accuracy and organizational skills.
• Ability to effectively communicate with teammates and supervisors.
• Ability to tear down and rebuild laptops and desktops quickly and neatly.
• High school diploma or equivalent preferred.