Telecommunications Installation & Repair Field Technician (Entry-Level)

Frontier Technologies is currently seeking applications for Telecommunications Installation and Repair Technician to join our team in St. John's, NL.

Do you have experience with home electronics? Are you familiar with setting up routers, Wifi and programming remotes? Do you have a background in customer service that you're proud to talk about?

As a member of our field team you will be responsible for providing outstanding customer service and technical expertise through the installation telephone, internet and cable services (including the related products) in customer locations. Additionally, you may be tasked with troubleshooting faults from the pole to the customer premises which may impair the operations of the services in which we install. You will also naturally be committed to safety and working in a safe work environment by demonstrating safe work practices.

Daily Duties and Responsibilities may include:

• Working at heights with ladders (30+ feet).
• Maintaining stock reequipments in vehicles for successful completion of all types of jobs.
• Maintaining assigned vehicles and tools in a satisfactory manner.
• Installation of interior/exterior outlets and lines as well as installation of telephone, internet and cable services/equipment at the customer location while providing exceptional customer service.
• Kneeling, crouching, bending and overhead work to get assigned tasks completed.
• Heavy lifting (60+ pounds).
• Other duties as assigned by manager
• Completion of daily safety checks and assessments.
• Use of specialized tools.

Qualifications:

• Ability to travel to other areas of the region when required (not frequent, scheduled prior).
• Ability to work rotating shifts, including evenings (up to 8pm-ish) and weekends, holidays and emergency situations.
• Relevant industry installation and repair experience is considered an asset.
• Grade 12 Certificate or equivalent is considered an asset.
• Graduation from a recognized Electronics Program is considered an asset.
• Full vaccination against Covid-19.
• Valid provincial driver’s license coupled with a satisfactory driving abstract.
• Satisfactory Criminal Background check.

Required Skills and Abilities:

• Working at heights and with ladders.
• Strong work ethic.
• Enthusiastic and willing to learn.
• Team-oriented individual.
• Strong organizational skills with the ability to consistently meet and achieve outlined metrics.
• Understanding and knowledge of telecommunication infrastructures and voice and data communications equipment considered an asset.
• Excellent people skills.
• Preference for ‘hands on’ work.
• A commitment to continued learning and skills development.
• Ability to follow established policies & procedures with a strong attention to detail.

What can the Kerr Group offer?

• This position is part of our "piece pay" compensation structure once training has been completed. Technicians can earn equivalent up to $28/hr not including bonus. Piece pay offers unlimited earning potential to productive technicians!
• Paid training
• Company use vehicle and cell phone.
• All required tools and equipment provided by company.
• Group RRSP matching
• Paid vacation
• Comprehensive Benefits Package (50% employer paid)

We’re looking for people who are passionate about what they do, who believe in our core values and want to go above and beyond for our customers every day. If you have a strong work ethic, rise to the challenge, and are motivated by a job well done, we want to hear from you!

We thank you for your interest in Kerr Group of Companies. All qualified applicants will be considered, however, only those selected for interview will be contacted.

Frontier Technologies is one of Canada’s largest Telecommunications Support and Workforce Optimization organizations. Since 1997 we have grown to almost 150 employees located in ten offices across the country. We are proud of our reputation for the highest level of service for our valued customers and the best work environment for our exceptional employees. As we continue to grow, our goal is to stay connected to our values and committed to the same standard of excellence that got us where we are today. Kerr Group operating companies are Frontier Technologies and Northern Business Intelligence.