Service / Repair Coordinator Jobs

We are partnering with our client in the Mississauga area who is in the business of Fluid Handling Solutions for Canadian manufacturing and processing industry.
The Service & RepairCoordinator will coordinate and maintain pump service, repair, and parts quotations. The successful incumbent will also process sales orders and follow product through all stages of processing.
Position: Service & Repair Coordinator
Employment Type: Full -Time Permanent
Salary: $60,000 - $75,000
Hours: Monday – Friday | 9:00am – 5:00pm
Location: Mississauga, ON. (Winston Churchill Blvd & Argentina Rd)
If this sounds like you, please reach out to [email protected] along with your updated resume with the subject line 'Service Coordinator"
Advantages

• Extended health and insurance benefits and Company Group RRSP with employer contributions
• Competitive vacation plan
• Competitive remuneration plan including base salary and incentive

Responsibilities
RESPONSIBILITIES

• Liaising with Inside Sales Reps to seek out replacement cost/quotations to compare repair quote to replacement prices
• The conception of repair requirement(s) from customers or sales force, logging the information into our CRM, Maximizer
• Work with project scheduler, shop, and outside contractors to schedule jobs per customer requirements and our quotation
• Liaison with customers as jobs proceed through the shop
• Where necessary, acquire parts list, manuals, drawings, and special service instructions etc. required for shop to dismantle prior to commencement of disassembly
• Seek out costs for any and all labour, parts etc. and establish selling price per company policies and sales management guidelines
• Using Millwrights’ evaluation/reports, produce detailed quotation including pictures, causes of failures, scope of work and parts required, and customer requested data
• Seek out approval from sales force or customer
• Where necessary, coordinate communication between Sales Reps and customers regarding repair and/or service requirements
• Where necessary, receive or seek out repair instructions from customers and/or sales force
• Work with Service Centre Manager to ensure smooth workflow on shop floor
• Work with shop personnel to ensure proper procedures and parts/supplies are present to conduct and complete the service job
• With guidance from Millwrights and reports, seek out required scope of work or parts needed on all repairs including controversial issues of product condition (i.e., weld or replace)
• Responsible for the processing of repair, field service and parts orders from:
• After receipt of approval to proceed, process job through system by part number creation and bill of material for each work order, writing requisitions for material and services

Qualifications
QUALIFICATIONS

• A minimum of 2-5 years of related experience
• Must take ownership of own actions and demonstrate initiative
• Must exude an enthusiasm, passion, confidence, and an optimistic attitude
• Advanced computer skills; proficient with Microsoft Office Suite (Excel, Word etc.)
• Excellent attention to detail
• College Diploma in a related field
• A positive mindset with a strong technical aptitude and a general understanding of industrial processes
• Working knowledge of fluid handling equipment and technical/mechanical processes
• Be able to “think on your feet”, problem solve, and demonstrate creativity
• Excellent planning, organizational, and time management skills
• Must be driven and determined to win orders
• Excellent interpersonal and communication skills
• Working knowledge of industry products, systems and applications is an asset; specifically, fluid mechanics and dynamics, and rotating equipment/machinery
• Must be a collaborative and a supportive team player

Summary
How to Apply?

• Send your resume to [email protected]
• Apply online at Randstad.ca today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.