Coordinator, Premium Sales & Service

Primary Objective
The Premium Sales & Service Coordinator is responsible for providing outstanding service and creating unforgettable events and experiences for Senators Sports & Entertainment and our clients.
Essential Functions
Corporate Events

• Continually develop new and innovative experiences and events.
• Responsible for planning and successfully executing corporate partner and internal premium events.
• Provide exceptional service and event coordination.

Meeting Rooms

• Answer inquiries regarding the meetings rooms in a timely professional manner. Inquiries may be in the form of telephone requests, written requests, email requests, verbal, and any other means of communication.
• Responsible for the preparation of event riders for external clients for each meeting room contract, listing all the client needs and special requirements. Ensure event riders are distributed to appropriate departments, or individuals.
• Main point of contact and logistical coordination for clients.
• Promote Canadian Tire Centre as a premiere venue for conducting meetings and corporate events.
• Responsible for the preparation of meeting room contracts for external clients. Ensuring contracts are properly signed and acknowledged by all parties.
• Act as a liaison between the client and all departments involved with the event, ensuring the client’s needs are fulfilled.

Club Bell

• Circulate game day menus to clients, manage guest lists and special requests.
• Produce exceptional events and create memorable experiences for clients to create long-lasting relationships and solidify the bond between SSE and our premium clients.

Other Responsibilities

• Coordinate corporate travel requirements
• Manager on Duty as required, on a rotational basis
• Participate in the achievement of departmental revenue target
• Document all client activities in CRM
• Provide support and assistance to the premium experiences team

Periodic

• Represent Senators Sports & Entertainment in a positive manner to fans and the community
• Responsible for recommending changes in basic structure and organization of the premium experience group to ensure objectives are met

Requirements

• Valid driver’s license and own transportation
• 2 years’ experience in event planning and execution with a track record of successful events.
• Proficiency in Microsoft Office
• Highly organized, multi-tasker
• Team player with a strong work ethic
• Excellent interpersonal and communication skills
• Bilingualism an asset
• Able to work evenings & weekends and games/concerts when required

Reports To: Senior Director, Premium Sales & Service
We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.
Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the recruitment process.
SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities