Senior Premium Banker Jobs

Well-developed sales orientation, business development and portfolio management skills

Well-developed technical skills in wealth management and credit lending

University / College degree or combination of education and equivalent and related work experience.

Solicitation of customer referrals and promotion of products and service offerings across multiple distribution channels

2-3 years of experience in a sales role in the banking industry

Knowledgeable about market conditions affecting customer portfolios

Strong organizational and time-management skills

Manage and deliver a best-in-class fan experience within all premium level experiences including suites, loge and our lounge.

Collaborate with Membership team to enhance overall membership experience within the lounge.

Excellent oral and written communication, customer service, problem-solving skills and negotiating skills

3-5 yearsexperience ( sport/entertainment organization is preferred)delivering a best-in-class experience that includes a food and beverage component of delivery

3-5 years experience in a revenue acquisition role

Broader work or accountabilities may be assigned as needed. Qualifications:

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.

Knowledge and experience working with a POS system.

Excellent organizational, written, and verbal communications and interpersonal skills.

Previous supervising experience required within the hospitality industry.

Directly managing In-Seat Service and Skyline staff while having direct interactions with Guests.

Maintain a positive and proactive attitude, foreseeing any potential problems before they occur.

Will assist with handling guest and/or employee relations (complaints, disagreements, alcohol violations, etc.).

Strong time management and multi-tasking abilities

Required Skills, Abilities and Other Attributes:

Continuously build and maintain knowledge of industry and company guidelines, regulations, and workflows.

Excellent verbal and written communication skills

Proficient knowledge of Microsoft Excel

Strong analytical and problem-solving skills

Sound knowledge of digital banking and technical skills in wealth management

Develop existing customer relationships through active management of portfolios, ensuring solutions continually meet customer’s needs

Attract new customers through referrals, promoting products and service offerings that match their financial needs

Act as a Brand Ambassador for HSBC Bank Canada, delivering exceptional customer experiences

2 years of proven experience in a customer facing role in the banking industry

Passion and pride for continuously delivering an outstanding customer experience

You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Broader work or accountabilities may be assigned as needed. Qualifications:

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.

You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Broader work or accountabilities may be assigned as needed. Qualifications:

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.

Being detail oriented with great time management skills to work in a fast-paced environment with shifting priorities.

Leading and implementing a sales and service strategy including customized programs, benefits, and special services for premium accounts.

Possessing outstanding verbal and creative written communications skills, with an eye for detail.

Having strong interpersonal skills with the ability to foster and maintain relationships through all customer touch points.

Ability to manage budgets and drive profitability

Managing all corporate suite renewals, new prospecting, and sales.

Continually develop new and innovative experiences and events.

Responsible for the preparation of meeting room contracts for external clients. Ensuring contracts are properly signed and acknowledged by all parties.

Circulate game day menus to clients, manage guest lists and special requests.

Provide support and assistance to the premium experiences team

Manager on Duty as required, on a rotational basis

Responsible for recommending changes in basic structure and organization of the premium experience group to ensure objectives are met

Collaborate and consult with Investment Banking peers, colleagues, and middle level managers to resolve issues and achieve goals

Lead Investment Banking projects and teams, or serve as a mentor for less experienced analysts/associate

Strong analytical skills with high attention to detail and accuracy

Excellent verbal, written, and interpersonal communication skills

Very comfortable and efficient in Excel with experience writing formulas; organizing, analyzing, and formatting data; and recognizing and auditing errors

Direct client interaction experience, including solid experience interacting with senior decision makers

Sound knowledge of digital banking and technical skills in wealth management

Develop existing customer relationships through active management of portfolios, ensuring solutions continually meet customer’s needs

Attract new customers through referrals, promoting products and service offerings that match their financial needs

Act as a Brand Ambassador for HSBC Bank Canada, delivering exceptional customer experiences

2 years of proven experience in a customer facing role in the banking industry

Passion and pride for continuously delivering an outstanding customer experience

Previous Retail or Restaurant experience preferred

Candidate work availability should match store business needs

Great work ethic, flexibility and positivity

Sound knowledge of digital banking and technical skills in wealth management

Develop existing customer relationships through active management of portfolios, ensuring solutions continually meet customer’s needs

Attract new customers through referrals, promoting products and service offerings that match their financial needs

Act as a Brand Ambassador for HSBC Bank Canada, delivering exceptional customer experiences

2 years of proven experience in a customer facing role in the banking industry

Passion and pride for continuously delivering an outstanding customer experience

Broader work or accountabilities may be assigned as needed. Qualifications:

Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.

You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Sound knowledge of digital banking and technical skills in wealth management

Develop existing customer relationships through active management of portfolios, ensuring solutions continually meet customer’s needs

Attract new customers through referrals, promoting products and service offerings that match their financial needs

Act as a Brand Ambassador for HSBC Bank Canada, delivering exceptional customer experiences

2 years of proven experience in a customer facing role in the banking industry

Passion and pride for continuously delivering an outstanding customer experience