Floor Manager ( Toronto Premium Outlet)

Since our inception in 2010, OAK+FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.

The ideal candidate possesses a passion for the fashion industry while driving business with an entrepreneurial mindset and you will be responsible for:

Sales Generation

• Respond and appropriately resolve customer complaints and service opportunities
• Meet minimum sales requirements based on store volume
• Provide exceptional client experience by executing OAK+FORT Sales Culture
• Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise

Staff Development

• Inspire and motivate team through demonstrating leadership qualities
• Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
• Provide timely feedback and active informal training to staff
• Source top candidates to build a high performing team

Store Functionality

• Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working
• Ensure the right quantity of stock is in the right place at the right time
• Oversee and participate in stock room set-up and organization
• Participate in training and execution of floor management

The ideal candidate will have the ability to:

• Manage time and priorities effectively
• Build constructive and effective relationships with the store team
• Mandarin language proficiency considered an asset
• Influence and support others through building presence
• Present ideas and recommendations in a professional, organized and logical manner
• Communicate effectively both verbally and in writing

Why Oak?

At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another!

Oak+Fort is a woman founded and led business. We are brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections

At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another!

Why you’ll love it here:

• A generous employee discount, starting day 1!
• Opportunities for growth and development, we’re 35+ stores and growing!
• Company wide socials, get ready to laugh!

Our Application Process:

Once you’ve applied here’s what to expect:

• As a final step, we’ll request references before moving to final offer
• If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team
• Our retail team goes through each application, there’s no AI behind it!

Who are we:

ABOVE + BEYOND

• We strive for something greater than ourselves

SELF STARTER

• Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement

UNIQUELY YOU

• We practice acceptance through open-mindedness and personal responsibility

CHANGE DRIVER

• We embrace change and never fear what’s next

PEOPLE POWERED

• At the core of our brand we are powered by each other

Have a passion for fashion? We’re looking for world-class talent to join our exceptional teams across our multiple departments! Unleash your potential and join our diverse team today!

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