Business Planner - Organizational Change

Who is eHealth Saskatchewan?

We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.

We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.

Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

Reporting to the Manager, Citizen Services, the Business Planner oversees the departmental strategic planning process and leads the implementation and management of the organization’s change management framework and strategy, while identifying opportunities for process improvements and/or program changes. This position develops information on budget preparation, workforce levels and leads the translation of requirements into strategic planning with authority related to monitoring, review of costs, operational budgets and schedules. This position works with internal and external teams across the province to ensure the services we provide fit with the overall strategic direction of eHealth and meet or exceed business requirements. This position facilitates the development of strategies, plans, roadmaps and business cases in collaboration with eHealth and its partners

Specific responsibilities include:

• Create actionable deliverables including communication and engagement plans, leadership readiness, employee readiness, training plans, obstacle management plans, and reinforcement plans.
• Coordinate and support business process improvement initiatives.
• Coach and mentor senior leaders, cross-functional project teams, and external partners, to develop and apply the change management strategy to their initiatives.
• Strategic planning and coordination of long-term department vision, including managing all aspects of the planning cycle, including feasibility evaluations, analysis, strategic use of human resources, and budget preparation
• Plan, develop, implement and manage the program's change management framework and strategy.
• Implement scalable and easy to understand processes, tools and methodologies that effectively support the change strategy for all organizational, people, process and technology-related changes.
• Identify potential risks, issues and impediments to progress and develop corresponding mitigation plans.
• Work with eHealth senior leaders and project leads, as well as eHealth partners, to build and implement customized, structured change management strategies and plans for change initiatives.
• Identify opportunities for process improvements and/or program changes which directly impact operational budgets, schedules and workforce levels.
• Coordinate the development and implementation of metrics and KPI’s.

Experience & Qualifications

The successful applicant will have a mix of a strategic mindset, relatable educational background and years of operational experience. They will need to be able to paint the strategic picture for those around them, while understanding the operational nuances that drive the business. Curiosity, and the ability to learn new subjects and apply them into practice will also be critical.

Specific qualities are as follows:

• A change agent and is not threatened or intimidated by change and uncertainty;
• A team player with strong initiative who can establish personal goals and take responsibility for meeting them within defined timelines;
• A strong leader who empowers those around them to excel;
• Customer service focused within a shared services environment
• A strong understanding of budgets and business case financials;
• Able to navigate and build strong relationships in a large, complex multi-enterprise environment that includes customers with difficult and/or competing needs;
• Strong planning, conceptual, analytical, research and project management skills;
• Able to communicate complex issues in an effective manner to all levels in the organization, such as senior leaders, clinicians, frontline staff, etc;
• A conceptual thinker with excellent communication, facilitation, leadership and consulting skills;
• Ability to integrate objectives, industry trends, technology impacts, product benefits, stakeholder perception, and technology issues to provide leadership on establishing strategic long term direction
• Able to function in a dynamic environment subject to impromptu changes in schedules and priorities;

If this role sounds like the opportunity you’ve been looking for to challenge yourself, make a difference in people’s lives, and showcase your abilities – we would love to hear from you!

Employment Type

Permanent Full-time

Location(s)

SK-Rgna-Regina

Salary Range

$7,049 - $9,165

We are committed to workplace diversity.

Number of Openings

1

Sep 20, 2023, 11:59:00 PM