Business Consultant, Cards Payments, Vendor Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You’ll manage the Contract and Governance between Card Product’s Division and our third-party vendors related to Credit Card Portfolios. You will also be responsible for the Financial management of third party vendors including variance analysis, planning, forecasting etc.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Financial Management – Manage and lead budgets related to operating cost. Lead in LE exercises on a quarterly basis, monthly variance analysis, spend and cost analysis, accrual management, Forecast / Estimates etc. Create monthly financial reporting for senior management. Provide oversight and present to senior management on areas of opportunities, areas of concern, solutioning etc. Manage and lead specific contractual financial arrangements regarding invoices, prepayments, incentives, credits, penalties etc.
• Issues and Daily Operations Management - Support the daily operations of vendor processes. Provide direct support work for day-to-day needs to internal stakeholders who have vendor requirements (marketing, fraud etc.). Ensure all vendors have tested Disaster Recovery Plans in place, tested on an annual basis and technology support groups are kept abreast of all issues. Lead and coordinate Support initiative and project changes with the various stakeholders and Vendors. Manage and Lead Chip certification and life cycle.
• Contract Management and Governance - Enforce Support contractual obligations and ensure that there is Governance oversight in managing the contracts. Work closely with Corporate Services and Legal for any Contract amendments, renewals etc. Manage, Support and coordinate any audit related activities i.e. Association Audit, Internal audit, OSFI, External Audit, SOX etc. Facilitate meeting with Vendors and Business Stakeholders.

Who You Are

• You have a degree/diploma in business and/or information systems.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You can demonstrate experience in manage multiple activities of varying complexity. You also have strong conceptualization and business analysis skills. Knowledge of TSYS and VISA/ MC Operating Regulations and/or Rules would be an asset. Proficient in Microsoft excel.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 25th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Card Payments, Communication, Contract Management, Financial Analysis, Financial Management, Management Reporting, Microsoft Excel, Vendor Management, Vendor Relationships