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Payments Support Consultant Jobs

Payments Technology Support Specialist
By Global Payments Inc. At Greater Toronto Area, Canada
Management of Team mailbox, CSP queue and escalated items via other channels (sales, vendors, merchants).
Host Security Key Management (HSM) and manage key custodianship and business process, as well as pinpad uploads to the host.
Perform other duties as assigned by management.
Vast experience with the various Point of Sale (POS) terminal offerings, integrated solutions, and associated communication protocols.
Develop and manage relationships with vendors (DXC, TNS, VeriFone & Ingenico), third-party processors, call centers, sales, and other business areas.
Liaise with the Certifications, Product, and Development departments.
Data Analyst, Payments Decision Support
By President's Choice Financial At Toronto, Ontario, Canada
1-2 years experience in a similar role, preferably in financial services/banking domain
Working knowledge of relational databases and SQL data extraction and manipulation tools
Hands on with Python and SAS. Modeling experience is a bonus.
Experience with BI tools and Cloud technology, such as Tableau and Google Cloud Platform.
Sound communication skills, ability to work independently and in a team
Demonstration of problem-solving using combination of technical know-how, soft skills, and business acumen
Managing Consultant, Business Development – Fintech And Emerging Payments
By Mastercard At Toronto, Ontario, Canada
Experience working cross-functionally with other sales teams, product management, and development services, operations and legal to identify and sell consulting projects
Continuously builds and manages a sales pipeline
Knows the fintech and emerging payments market environment—including competitors, substitutes, and complementary offerings
Is knowledgeable in current and possible future policies, practices, trends and information affecting his / her business and organization
4+ years of relevant experience, including working with, and / or selling and delivering to, Fintechs and other emerging payment organizations
Strong interpersonal, communication, and senior-level client facing skills
Consultant Tlm Support Jobs
By ADP At Etobicoke, Ontario, Canada
Maintain knowledge and proficiency of Time and Labor Management products
Adhere to schedule as per Workforce Management
Detail client service requests in client record management system
Excellent organization and prioritization skills
Follow call handling best practices to deliver Service Excellence
Resolve inbound service requests from internal and external clients utilizing ADP Time products
Decision Support Consultant Jobs
By Island Health - Vancouver Island Health Authority At Victoria, British Columbia, Canada
Highly developed project management skills
Demonstrated knowledge of quality improvement concepts and practices
Strong verbal, written and presentation skills
Ability to provide leadership and cultivate commitment in the development of performance monitoring and improvement processes and structures
Ability to build relationships with and consensus among a variety of individuals
Ability to analyze/interpret data, manipulate/extract data and use basic statistical concepts
Domain Consultant / Business Analyst : Payments
By Wipro At Toronto, Ontario, Canada
Interacts with Management and business stakeholders for the requirements and business solutions
Requirement Gathering, Requirement Analysis, Requirement Management
Should have 4-12 years of experience in Payments applications
Knowledge of payments industry practices, regulations and processes.
Providing functional solutions and creating requirement and functional documents
Clear all requirements and functional flows to Development and QA teams
Support Consultant Jobs
By Next Technik At Ontario, Canada
Track and manage customer reported issues via a case management system adhering to best practices.
Experience/Skills Needed To Be Successful
Prioritize your workload and proactively work with Customer Experience leadership to ensure the best experience for our customers.
NetSuite Support, Systems implementation or administration experience.
Experience working on projects with multiple stakeholders.
Excellent communication and presentation skills.
Business Consultant, Cards Payments, Vendor Management
By CIBC At Toronto, Ontario, Canada
You have a degree/diploma in business and/or information systems.
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
What You Need To Know

Are you looking for an exciting opportunity to use your customer service and problem-solving skills in a fast-paced environment? We are looking for a Payments Support Consultant to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting and resolving payment-related issues, as well as providing guidance and support to our customers. If you are passionate about helping people and have a knack for problem-solving, this could be the perfect job for you!

A Payments Support Consultant is responsible for providing technical support to customers and clients regarding payments and payment processing. They are responsible for troubleshooting payment issues, resolving customer inquiries, and providing guidance on payment processing. They must have a strong understanding of payment processing systems, payment methods, and payment regulations. They must also have excellent customer service and communication skills. To become a Payments Support Consultant, one must have a bachelor’s degree in a related field, such as finance, accounting, or business. Previous experience in customer service or payment processing is also beneficial. Skills required for a Payments Support Consultant include strong customer service skills, excellent communication skills, problem-solving skills, and the ability to work independently. They must also have a strong understanding of payment processing systems, payment methods, and payment regulations. Knowledge required for a Payments Support Consultant includes an understanding of payment processing systems, payment methods, and payment regulations. They must also have a strong understanding of customer service and communication. Responsibilities of a Payments Support Consultant include providing technical support to customers and clients regarding payments and payment processing. They must troubleshoot payment issues, resolve customer inquiries, and provide guidance on payment processing. They must also have excellent customer service and communication skills. Experience required for a Payments Support Consultant includes previous experience in customer service or payment processing. Qualifications required for a Payments Support Consultant include a bachelor’s degree in a related field, such as finance, accounting, or business. Education required for a Payments Support Consultant includes a bachelor’s degree in a related field, such as finance, accounting, or business. Tools that help Payments Support Consultants work better include customer service software, payment processing software, and payment processing systems. Good tips to help Payments Support Consultants do more effectively include staying organized, staying up to date on payment processing regulations, and staying in communication with customers.

Common Payments Support Consultant interview questions include:

• What experience do you have in customer service?
• What experience do you have in payment processing?
• What do you know about payment processing systems?
• How would you handle a customer complaint?
• What do you think makes a successful Payments Support Consultant?