Business Analyst And Senior Business Analyst

Job Summary

BUSINESS ANALYST Level 08

The Functions a Business Analyst May Be Expected To Perform Include (but Are Not Limited To)

The Business Analyst leads key activities including eliciting, analyzing, validating and documenting business, organizational, and/or Information Technology (IT) operational requirements, and related business rules to determine best solutions to client business needs, plans, and objectives.

• Develop and establish partnerships with lines of business in order to become fully knowledgeable with their business support systems, issues and processes, including:
• Work closely with clients and project stakeholders to recommend the best solution(s) to meet the client business needs.
• Determine the feasibility of business requirements and alignment to business needs.
• Conduct research, analysis, and testing of new business solutions for possible client use by evaluating new products for their potential to address business requirements, keeping up with current trends, participating in information sessions / seminars, and meeting with manufacturers and service providers.
• Conduct business analysis and research to determine the integration of the evolving business requirements that will fulfil user needs and increase the efficiency and efficacy of the programs, including: o Liaise with business and technology clients to facilitate the development of the business requirements into solutions.
• Work closely with the Project Manager to define and execute agreed upon Business Analyst deliverables and scope for assigned projects.
• Conduct requirements review walkthrough sessions.
• Develop business requirements documentation such as User Stories and Use Cases.
• Organize and facilitate requirements gathering sessions with project stakeholders, team members, and end users.
• Identify current and future needs and developing business plans and strategies for their implementation.

SENIOR BUSINESS ANALYST Level 09

The Functions a Senior Business Analyst May Be Expected To Perform Include (but Are Not Limited To)

The Senior Business Analyst leads key activities including eliciting, analysing, validating and documenting business, organizational and/or IT operational requirements and related business rules to determine best solutions to client business needs, plans and objectives.

• Develop plans, objectives and time frames for preparing business cases in collaboration with business clients by documenting client requirements, leading development of optimized business process flow, validating the process, validating/simulating the process and defining high-level solution options.
• Conduct business analysis and research to determine the integration of the evolving business requirements that will fulfill user needs and increase the efficiency and efficacy of the programs.
• Conduct research, analysis and testing of new business solutions for possible use by clients by evaluating new products for their potential to address business requirements, by reading the trade press, attending conferences and seminars and meeting with manufacturers and service providers.
• Facilitate Business Case teams to fully document such cases and to obtain approval and funding by developing cost/benefit analysis, assisting clients to identify measurable objectives and benefits, researching documents and options, conducting return on investment studies and discussing operational and technical requirements with clients and senior management.
• Act as a coach and mentor to junior BA staff.
• Develop and establish partnerships with lines of business in order to become fully knowledgeable with their business support systems, issues and processes. Identify current and future needs and develop business plans and strategies for their implementation.
• Support project initiatives that ensure maximum utilization of resources by developing, organizing and maintaining work plans and by controlling budgetary expenditures.
• Develop business process flows, validating/simulating processes, and defining high-level solution options.
• Assess the effectiveness of the current programs; investigate and propose solutions by identifying current and future opportunities, developing business plans and strategies for implementation, seeking opportunities to work in collaboration and partnership with other departmental organizations.

Education

BUSINESS ANALYST L08

• Undergraduate degree and four (4) years of experience**
• High school diploma and seven (7) years of experience**
• College diploma and six (6) years of experience**

SENIOR BUSINESS ANALYST L09

• Bachelor’s degree* and seven (7) years of experience**
• Education degree: Business, Administration, Commerce, Computer Science or Engineering. Other fields of study may be considered.

The educational program must be from an accredited learning institution recognized in Canada.

If you completed a program outside of Canada, you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service.

Note: Any higher level of education could be recognized as experience.

Experience

BUSINESS ANALYST L08

• Experience performing business analysis functions for IT related products, solutions or services.

Candidates Must Also Possess

• Experience gathering requirements for projects.
• Experience in the review, development, and application of business process models such as use cases, process maps, and workflow diagrams.
• Experience with providing presentations to managers and/or senior Executives.
• Four (4) years of experience working on projects in an Information Management (IM)/Information Technology (IT) environment with technical and non-technical stakeholders in which they were analyzing requirements, liaising with business and technical stakeholders, leading requirement elicitation working sessions, and developing and presenting recommendations/solutions to business partners and senior management.

Assets

An asset qualification is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Assets can help determine right fit in certain circumstances.

• Experience preparing written communications for technical and non-technical stakeholders at various levels.
• Experience working with BPMN methodology.
• Experience working with Agile methodology.
• Experience working with BABOK methodology.
• Experience providing analysis, advice, and recommendations related to the implementation of new technologies or applications.
• Experience working with the Software Development Lifecycle (SDLC).

SENIOR BUSINESS ANALYST L09

• Experience performing business analysis functions for IT related products, solutions or services.

Candidates Must Also Possess

• Four (4) years of experience as a Business Analyst working with Information Technology business users to gather and document various types and levels of business needs and user requirements (such as rationale, scope, functional and non-functional requirements).
• Three (3) years of experience in the development, implementation and validation of business procedures
• Three (3) years of experience in analyzing requirements, developing recommendations and presenting to management and/or clients for the development of business solutions.
• Three (3) years of experience performing Business Analysis activities on Enterprise-wide business solutions.

Assets

An asset qualification is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Assets can help determine right fit in certain circumstances.

• Experience providing analysis, advice, and recommendations related to the implementation of new technologies or applications.
• Experience preparing written communications for technical and non-technical stakeholders at various levels.
• Experience working with BABOK methodology.
• Experience working with the Software Development Lifecycle (SDLC).
• Experience working with Agile methodology.

Competencies

• Communication
• Initiative
• Adaptability/Flexibility
• Organizational/Multi-tasking Skills
• Analytical Skills

Conditions of Employment

Not Applicable

Notes

While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.

OFFICIAL LANGUAGE PROFICIENCY

• If a position is identified as non-imperative, the employee who is appointed to the position and who does not meet the linguistic profile of the position upon appointment, is considered to be “conditionally appointed” to a bilingual position. In this situation, the employee must meet the language requirements of the position within two (2) years of the appointment date.
• If a position is identified as imperative, the employee being appointed to the position must meet the language requirements of the position, as demonstrated by valid second language evaluation (SLE) results, at the time of appointment.

Level 08: Depending on experience and background, successful applicants appointed to a Level 08 position may be required to complete individual courses from a selected Business Analysis certification program, based on an established training plan.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples and women) at all levels within the organization through hiring and talent management practices. Gaps have been identified among persons with disabilities, visible minorities, and women for this UNCLASSIFIED / NON CLASSIFIÉ

position. You are invited to voluntary self-declare if you belong to any of these groups in your cover letter as it may be considered in the selection process.

ASSESSMENT PROCESS

• Clearly demonstrate in your resume and cover letter how you meet each Education and Experience criteria.
• Include where, when and how each Experience criteria were acquired.
• Provide concrete examples which illustrate how you meet each Experience criteria.
• You must indicate in your cover letter which position you are applying for (Business Analyst or Senior Business Analyst).

Following the initial completion of the screening process, retained candidates will be invited for a written exam that will be used as part of the overall assessment combined with the competency based interview, which will assess the candidate’s experience, knowledge and the competencies listed in the qualifications.

Reference Links

• Salary Grade Breakdown

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Others

Important

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA) . CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.

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