Business Analyst - Tsys

Tech Mahindra, part of the USD 21 billion Mahindra Group, is a USD 5.2 billion corporation with over 141,000+ professionals across 90 countries, helping 988 global customers including Fortune 500 companies.

Title: Business Analyst - TSYS

Location: Brampton, ON

Roles and Responsibilities:

• BSAs in this portfolio will gain a deep understanding of the Bank applications, their interdependencies and downstream impacts.
• Work with business primes to understand the requirements that are provided as part of Credit Card projects and programs.
• BSAs in the credit card portfolio partner with business and technology teams to identify, document and help bring to life new credit card portfolio features.

Qualification:

• Detailed knowledge of TSYS TS2 and related credit card systems including Issuer and Network systems, IVR, Mobile development, Web applications and TS2 family card set up.
• Demonstrate leadership, interpersonal and stakeholder management skills.
• Have strong aptitude to solution complex business scenarios using TSYS options and vendor partners.
• - AACE or ADM
• - Authorizations
• Minimum 5 years of experience as Business System Analyst in financial services industry with a preference in consumer credit card management.
• Strong knowledge and insights with regards to TSYS options across various modules including:
• College diploma or university degree in the field of computer science and/or 10 years equivalent work experience in application development.
• - Rewards
• - TRIAD
• - Collections
• - Family card (Preferred)
• - Terms
• Adept in Microsoft office products – Excel, PowerPoint, including MS Project.
• - Card management
• Strong analytical, communication, organizational and project management skills.
• - Products and features
• Small business credit card experience is an asset.
• Knowledge and proficiency of deliverables in each phase of SDLC and Product Life cycle.
• - Statements