Accounts Receivable Administrator (Collections)

Accounts Receivable Administrator - Heritage Food Service Group of Canada

Heritage Food Service Group of Canada is Canada's leader in providing parts and service for commercial kitchen equipment and our Company is committed to delivering Service Excellence to its stakeholders. Heritage offers an inclusive and collaborative work environment and opportunities for professional development.

A Day In The Life

The Accounts Receivable Administrator is responsible for all aspects of parts and service collections: customer collections correspondence, reducing delinquencies of assigned accounts, and assisting with other duties as necessary to support the collections team.

Responsibilities

• Builds and maintains strong lines of communication and working relationships with internal and external stakeholders.
• Processes authorized customer credit notes and payments.
• Reviews customer account statuses and modifies based on payment activities on the account.
• Reviews and adjudicates customer's credit applications to change terms and/or credit limits.
• Follows up on customer claims that arise from the collections process, ensuring the claim is resolved in a timely manner.
• Communicates professionally and effectively with our customers through written and verbal means to convey information regarding overdue accounts, and to promote timely payments of accounts.

What You Bring

• Excellent written and verbal communication skills
• Must have experience with a current ERP system
• Must have working knowledge of basic accounting principles
• Minimum of 2 years' experience working in a similar role
• Minimum 50 wpm
• Ability to work effectively in a fast-paced environment
• Strong time management, organizational and multitasking abilities
• Demonstrated ability and proficiency in MS Office suite of applications
• High school graduation required
• Ability to keep information confidential
• Strong data entry skills with a high level of accuracy

Why Work For Us

• Industry-leading compensation
• Training and Development Opportunities
• 24/7 Resources and Support
• Comprehensive group benefits and retirement savings program
• Extended health, dental, STD and LTD
• You will be part of a growing, stable organization, that is the industry leader in Canada
• Industry leaders in Canada
• Each day brings new challenges and endless learning opportunities

We are an equal opportunity employer that supports diversity and inclusion in the workplace. We put safety first, and deliver service excellence with integrity, from a team-driven, collaborative mindset. We support community, both internally and externally. Come join us and be part of a Canadian industry leader in commercial kitchen equipment service.

Due to the high volume of interest, we regret that we are unable to respond to all applications. To be considered, candidates must be able to live and work in Canada.