Account Manager Jobs

At Day & Ross, you’ll go far.

Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.

We believe our people are our greatest strength – and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

About the Role

Account Manager

Full-time, Remote

Vancouver Island, Victoria, Nanaimo, BC

Position Summary

The Account Manager is responsible to work on opportunities across BC Interior, representing the business to all levels of decision makers within the accounts.

The purpose of this role is to solution sell the full scope of services to new customers with the key deliverables achieving assigned revenue objectives and enabling maximum revenue growth.

How you’ll help:

• Builds relationships with potential new and existing accounts to grow & retain business in Canada and the US.
• Acts proactively to create opportunities for new business with existing accounts.
• Generates sales leads by networking, cold-calling prospects and building relationships as part of a coordinated sales strategy.
• Sells into accounts, services new accounts, and manages an existing client base.
• Prepares presentations and delivers to prospective clients.
• Works with operations to address issues with scheduled shipments.
• Maintains accurate customer files.
• Other related duties as may be required.
• Creates sales strategies by gathering market information, analyzing opportunities and documenting sales methodology.

Your skills and qualifications:

• Out-going "Hunter" personality.
• Occasional long distance travel via flight.
• Minimum of secondary education
• A solid network and client base to call upon is preferred.
• A minimum of 1-2 years’ experience in outside sales, sales support/customer service or business-to-business sales.
• Results focused.
• Able to work deadlines in high transactional environment.
• Proven experience in freight brokerage sales, with a desire to grow professionally.
• Computer skills in Microsoft Office, Windows environment are key to succeeding in this role.
• Subject to a criminal background check prior to employment
• Extended period sitting in a work station working on a computer and on a phone
• A suitable combination of education and experience may be considered
• Travel required.
• Normally Monday to Friday, daytime hours but may be required outside of these hours.
• Demonstrated customer relationship skills.
• Considerable tact, courtesy and diplomacy are required when dealing with Customers, either existing or new. Problem solving demands require immediate action, to ensure the consistent application of strategies for growth.
• Post-secondary education in business administration or related field, an asset
• English, other languages an asset
• Regular short distance travel via car.
• Office environment with extended periods of sitting in a workstation, utilizing the phone or working on a computer.
• Strong interpersonal skills and a desire to resolve problems in a timely fashion.
• The position has a high degree of latitude in setting priorities and scheduling own work.
• Able to work with little supervision
• Ability to champion business needs in a collaborative manner to colleagues.
• Work requires attendance at customer sites. Customer environment may vary.
• Home office environment and flexibility.
• Excellent communication and negotiation skills.
• Previous Transportation or operational experience is preferred; various roles within transportation would be beneficial.

To apply, visit the Careers page on our website at dayross.com.

Please note that the successful candidate will be asked to provide reference and criminal background checks prior to employment. Only those candidates selected for an interview will be contacted.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.