It Support Specialist Jobs
By Modern Niagara At Hamilton, Ontario, Canada
Experience with remote support (e.g., helpdesk/service desk, PC, desk side, phone).
Apply diagnostic utilities and access software updates, drivers, knowledge bases, and frequently asked questions to aid in troubleshooting.
Collaborate with teammates for maintaining a current knowledge base of best practices, issue resolutions.
4+ years experience in a Tier 2 desk support position.
Experience with desktop and server operating systems and back-end server support (e.g., setting up email accounts).
Experience managing service tickets from call to resolution in ITSM ticketing tools.
It Support Specialist [Td Bank]
By CareerBeacon At Toronto, Ontario, Canada
Respect TD's technology delivery practices, standards, project management disciplines.
Identify, recommend, source, negotiate, implement improvements and solutions (buy/build/reuse) to improve customer experience, availability and cost reduction.
Manage complex deployment in load-balanced, service-oriented environment.
Leadership in enhancing knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery.
Apply industry best practices to put a standard support model and processes into practice.
Oversee incident investigations to find root causes, then put high-quality remediation plans into action.
Onsite It Support Specialist
By Robert Half At Vancouver, British Columbia, Canada

Description This is a client-facing technology specialist role, with a focus on servicing clients in the Vancouver area. The work will primarily be done on-site in downtown Vancouver. On some ...

Onsite It Specialist Jobs
By Robert Half At Surrey, British Columbia, Canada

Description Are you an experienced IT systems administrator looking for an in-house IT position in Surrey? This IT generalist role is with an industrial company that has locations across Canada. ...

It Support Specialist Jobs
By Modern Niagara At Vaughan, Ontario, Canada
Experience with remote support (e.g., helpdesk/service desk, PC, desk side, phone).
Apply diagnostic utilities and access software updates, drivers, knowledge bases, and frequently asked questions to aid in troubleshooting.
Collaborate with teammates for maintaining a current knowledge base of best practices, issue resolutions.
4+ years experience in a Tier 2 desk support position.
Experience with desktop and server operating systems and back-end server support (e.g., setting up email accounts).
Experience managing service tickets from call to resolution in ITSM ticketing tools.
It Field Support Specialist
By Modern Niagara At Port Coquitlam, British Columbia, Canada
Experience with Procore or other Construction Management Software would be considered a strong asset
Minimum 2-3 years experience in a technical helpdesk support position providing remote and in-person technical support to end users
Experience working with front-line workers, preferably in the construction industry
Experience supporting service tickets from call to resolution in ITSM ticketing tools
Familiarity with Zoho ManageEngine would be considered an asset
Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Ability to present ideas in user-friendly language
Tech Support – L-2 (Fully Onsite)
By W3Global At Halifax, Nova Scotia, Canada
Working experience in Project Management
Working experience working with incident, problem, and change management,
Working experience as a participant in a change management process
Produce reports for Field Management
Working experience in Series/AS400 support
Working experience in wireless (Mobile, WiFi, WAP)
Onsite Mac Tech Support
By Nityo Infotech At Montreal, Quebec, Canada
Utilize internal IT Knowledge Base to both provide and find solutions to known issues
Strong interpersonal skills with heavy focus on customer service
Demonstrate sound written, oral and organizational skills
Collaborate with local and remote teams using provided tools
Ability to manage multiple constituencies, issues, priorities, projects and goals
Gather knowledge of technology changes through training, conferences, books, journals, case studies, and perform product evaluations.
It Support Analyst - 4 Month Contract (Onsite)
By Poly Tech Talent At Brampton, Ontario, Canada
Analyze, diagnose, and efficiently resolve technical issues using available tools such as SMS, remote support utilities, knowledge base, and documentation.
Deliver in-person and remote/video desktop support.
Provide knowledge transfer and mentorship to other team members when required.
University Degree or College Diploma in a computer-related field or equivalent work experience.
Strong client/end-user computing experience, including desktops, laptops, printers, mobile devices (iPad/iPhone/Android), multifunction devices, etc.
Experience with laptop deployment, and onsite IT Support.
It Project Manager - Onsite Toronto/Gta
By TELUS At Greater Toronto Area, Canada
Valued for your 5 or more years of project management experience
Report and escalate to management as needed
Perform risk management to minimize project risks
D. Familiarity with project management methodologies, practices, and tools
The Real Estate team is passionate about creating spaces and experiences that will delight our internal customers.
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
It Support Specialist Jobs
By Sonder Inc. At Windsor, Ontario, Canada
Provide governance for an external managed services L1 support provider regarding computer onboarding, offboarding and asset management duties.
Minimum 5 years experience within IT support with history of growing responsibilities
Support L1 managed services team and L2 team with support tickets escalations and proper routing.
Assist remote staff with technical questions and IT systems issues.
Experience mentoring junior IT Support Staff
Experience with desktop operating systems including Windows +& Mac OS.
It Support Specialist Jobs
By Bally's Interactive At Toronto, Ontario, Canada
Experience with remote User Support and Remote access technologies
Possess basic Network knowledge and troubleshooting skills
Providing onsite technical support for the New Jersey office and remote support for other office locations
Experience with a help desk system and understanding the escalation process
Demonstrate excellent communication skills, written and verbal
Able to work flexible hours and attend occasional remote meetings in European time zone
It Support Specialist (2023-1032)
By Closing the Gap Healthcare At Mississauga, Ontario, Canada
Experience in providing technical support in information systems
Demonstrated knowledge of Windows servers and desktop products.
Demonstrated working knowledge of current communications devices and protocols, and server and desktop technologies.
You are customer-centric in all things you do. Including building strong interpersonal and relationship-building skills.
Impeccable communication skills which include interacting with people across all levels, being adept in business writing, and being detailed in note-taking.
Provide telephone, email, and on-site support to users
It Support Specialist Jobs
By Agio At North York, Ontario, Canada
Server administration experience, including but not limited to Active Directory account management
Deliver a stellar remote end-user and systems support experience
Queue and case management in ServiceNow
Comprehensive health benefits including vision, dental, disability, life insurance, and more with immediate coverage
2 years minimum experience providing end-user support
Strong troubleshooting and problem-solving skills
It Support Specialist Jobs
By EvenUp Inc. At Ottawa, Ontario, Canada
Provide remote support to employees for all computer and IT-related issues
Manage and maintain MDM for Mac, Windows, Android, and IOS devices
Manage and maintain LDAP/Azure Active Directory
Own and manage licenses and Saas accounts for various software applications, including Slack, Gmail, Office 365, 1password, Height, Notion, etc
Manage and maintain hardware (current and past employees). Keep stock, ship and receive company hardware, etc
Proven experience as an IT Support Specialist or similar role
It Support Specialist Jobs
By Steelcon Group of Companies At Brampton, Ontario, Canada
· Experience in administering windows servers, virtual environments, layered networks, using various management tools.
· Minimum of 5 years of professional experience in the IT field.
· Experience in administering a Microsoft 365 environment, that utilizes Exchange, SharePoint, and Teams.
Accommodation for applicants with disabilities will be made during the recruitment process when requested.
Paid time off / vacation
JOIN A TEAM WITH THE STRENGTH OF STEEL
It Systems Administrator, Onsite Support
By Albourne At Toronto, Ontario, Canada
Exceptional organizational and time management skills, with the ability to multi-task and set priorities.
Communicate with local building management or any local facility supplier upon which local I.T. facilities depend.
A degree in computer science, information technology, or a related field or equivalent professional experience.
Proven customer service mindset and excellent interpersonal skills.
Comply with and support ISO 27001 requirements.
Serve as the initial point of contact for the resolution of I.T. requests in a 600+ user environment.
It Support Specialist Jobs
By Amaris Consulting At Montreal, Quebec, Canada
Excellent written and spoken skills in English and good knowledge of French is a plus
Dissemination of knowledge, procedures and documentation for products and projects
At least 8 years of proven experience in IT Support or similar roles
Experience in providing technical support and troubleshooting assistance to Windows 10 end-users
Provide level 2 and 3 Hardware/OS/Desktop migration support
Develop and evolve strategies for various technologies to address changing needs
Logistics Specialist - Onsite
By ektello At Ontario, Canada
Must have knowledge of inbound, outbound, and inventory management
Experience working in warehouse, 3PL, or supply chain
Review documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities.
Verbal and written communication skills, attention to detail, problem solving and interpersonal skills.
Knowledge of applicable laws and regulations related to shipping and production.
Previous experience with computer applications, such as Microsoft Word and Excel.
It Support Specialist Jobs
By Tri-Mach At Elmira, Ontario, Canada
Perform all functions and responsibilities in conjunction with company policy and procedure
Assist with the administration of user email accounts and manage access control, based on company policies
Post secondary education in Information Technology
A minimum of 1-2 year of experience in a similar IT related role
Hands-on experience installing IT hardware and software
You have a get it done attitude and are skilled at removing barriers