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Technology Support Specialist Jobs

Digital Technology Support Specialist
By London Machinery Inc. At London, Ontario, Canada
Provide general IT support to staff and diagnose and troubleshoot technical issues as required, including remote troubleshooting for US users
Assist with requirements gathering for establishing new licensing and service agreements
Attention to detail, problem solving, and decision making skills
Hands-on experience installing and configuring networks or servers
Experience working independently and taking initiative
Experience with any of the following applications: Oracle JDE (or other equivalent ERP), SQL Server, SolidWorks, M365 including SharePoint
Payments Technology Support Specialist
By Global Payments Inc. At Greater Toronto Area, Canada
Management of Team mailbox, CSP queue and escalated items via other channels (sales, vendors, merchants).
Host Security Key Management (HSM) and manage key custodianship and business process, as well as pinpad uploads to the host.
Perform other duties as assigned by management.
Vast experience with the various Point of Sale (POS) terminal offerings, integrated solutions, and associated communication protocols.
Develop and manage relationships with vendors (DXC, TNS, VeriFone & Ingenico), third-party processors, call centers, sales, and other business areas.
Liaise with the Certifications, Product, and Development departments.
Business Technology Support Specialist (Contract)
By Questrade Financial Group At North York, Ontario, Canada
Champion the Change Management process, encompassing all changes in Questrade’s Technology Group
Investigate and triage tickets through Jira Service Management
Experience and knowledge of IT Governance, Risk and Compliance processes and tools.
Experience in various IT risk analysis and assessments
Strong analytical and problem-solving skills
Strong interpersonal and collaborative problem-solving skills
Technology Support Specialist (1 Year Contract)
By JOEY Restaurant Group At Toronto, Ontario, Canada
Ensure timely recording, tracking, escalation and resolution of end-user technical problems and requirements received via telephone, e-mail, or support ticket
Previous restaurant/hospitality experience a major asset
Solid problem solving and troubleshooting skills coupled with a desire to learn
Excellent written and verbal communications skills
Experience with Micros RES or Simphony POS platforms an asset
Knowledge of Apple OS X and iOS devices an asset
Technology Support Specialist (1 Year Contract)
By JOEY Restaurant Group At Vancouver, British Columbia, Canada
Ensure timely recording, tracking, escalation and resolution of end-user technical problems and requirements received via telephone, e-mail, or support ticket
Previous restaurant/hospitality experience a major asset
Solid problem solving and troubleshooting skills coupled with a desire to learn
Excellent written and verbal communications skills
Experience with Micros RES or Simphony POS platforms an asset
Knowledge of Apple OS X and iOS devices an asset
Technology Support Specialist Jobs
By Core Travel Technologies At Canada
Travel industry experience required (agency operations or agent background).
Ability to manage multiple tasks in a fast paced, changing environment.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
RRSP contribution and health benefits
Ability to work virtually from home
Technology Support Specialist Jobs
By Finning At Calgary, Alberta, Canada
Minimum 5 years experience in surveying, civil construction, mining operations and engineering, or a related field.
Technical diploma or certificate in Civil Engineering or Geomatics is preferred. Equivalent work experience will be considered.
Provide Customer Technical Support for both SITECH and Caterpillar suite of products.
Identify and troubleshoot product issues and take appropriate actions to repair and resolve issues cost-effectively, to minimize customer downtime.
Customer and end-user product training.
Maintain and track all SITECH and/or Caterpillar technology inventory and tooling stored at respective branches or rented and loaned to customers.
Technology Support Specialist Jobs
By Finning At Edmonton, Alberta, Canada
Have comprehensive knowledge and experience with advanced products including Business Center HCE Software, UTS for machine guidance, and Visionlink Landfill monitoring.
Minimum 5 years experience in surveying, civil construction, mining operations and engineering, or a related field.
Technical diploma or certificate in Civil Engineering or Geomatics is preferred. Equivalent work experience will be considered.
Provide Customer Technical Support for both SITECH and Caterpillar suite of products.
Identify and troubleshoot product issues and take appropriate actions to repair and resolve issues cost-effectively, to minimize customer downtime.
Customer and end-user product training.
Technology Specialist Jobs
By City of Vaughan At Vaughan, Ontario, Canada
• Well-developed interpersonal and emotional intelligence skills and abilities that foster trust and co-operation.
or an experienced and motivated individual.
• Design, implement, manage, secure, and maintain corporate Local Area Network (LAN) and Wide Area Network (WAN)
• Superior customer service skills including working collaboratively with staff members, agencies and external contacts.
• Knowledge of, or demonstrated ability in, the City’s core competencies.
• Experience with routing, switching and load balancing.
Technology Specialist Jobs
By Akkodis At Brampton, Ontario, Canada
Required Skills, Experience, and Qualifications:
Solid Analytical skills for complex problem-solving. Familiarity with integrating enterprise-level solutions
Experience working with the end user and in-field devices such as laptops, iPads, sensors, and or mobile phones
Experience in training end users and operational staff in coordination with project team members and the Training Specialist
Present, explain, and validate analysis with clients to ensure the proposed solution meets their business needs
Prepare specifications, complete tasks and work with developers and other technical staff to properly implement technology solutions
Technology Specialist Jobs
By Olade Consulting Inc. At Ontario, Canada
·Experience working with end user and in-field devices such as laptops, iPads, sensors and or mobile phones
·Evaluate business needs to develop understanding of true requirements and translate into functional specifications
·Solid Analytical skills for complex problem solving. Familiarity with integrating enterprise level solutions
Technical Lead / Technology Specialist
·University degree/diploma in Computer Science or equivalent
·resent, explain, and validate analysis with client to ensure proposed solution meets their business needs
Mobile Technology Support Specialist
By Kontingence Recruitment At Mississauga, Ontario, Canada
Proficient with using Zendesk and Atlassian Jira service request and issue management
Proactively maintain and increase the team’s technical knowledge of mobile device support
Work alongside IT Helpdesk Manager to identify and recommend team learning opportunities
Proven analytical and problem-solving abilities for end user mobile technology support
A self-starter, a passion for IT, with exceptional customer service skills
Exceptional written, oral, and interpersonal skills
Consultant, Technology Support Jobs
By CIBC At Toronto, Ontario, Canada

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Are you looking for a challenging and rewarding career in technology support? We are looking for a Technology Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice and guidance, and helping customers resolve their technical issues. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

A Technology Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They answer questions, troubleshoot problems, and provide advice and training to users.

What is Technology Support Specialist Skills Required?

• Technical aptitude and problem-solving skills
• Excellent communication and customer service skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Ability to troubleshoot and diagnose technical issues
• Knowledge of network and internet protocols

What is Technology Support Specialist Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Relevant certifications (e.g. A+, Network+, Microsoft Certified Professional)
• Experience in a customer service or technical support role

What is Technology Support Specialist Knowledge?

• Knowledge of computer systems, hardware, and software
• Knowledge of network and internet protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques

What is Technology Support Specialist Experience?

• Experience in a customer service or technical support role
• Experience in troubleshooting and diagnosing technical issues
• Experience in providing technical assistance and support

What is Technology Support Specialist Responsibilities?

• Respond to customer inquiries via phone, email, or