Technology Specialist Jobs

Technical Lead / Technology Specialist

Experience & Education

·University degree/diploma in Computer Science or equivalent

·Minimum five (5) years' experience in developing, integrating, and managing corporate applications and at least three (3) years specifically with Infrastructure / Work Management applications

·Three (3) to five (5) years' experience working with a variety of infrastructure/asset management/work management solutions. Preference for Cityworks, Assetworks Fleet Management (M5), Facility Management, GIS, and sensor based (IoT)systems.

·Experience working with end user and in-field devices such as laptops, iPads, sensors and or mobile phones

·Experience in training end users and operational staff in coordination with project team members and the Training Specialist

Duties

·Perform business analysis or troubleshooting while working with clients to gather business requirements, to determine the fit/gap in the planning and development of new or to be updated system functionality and/or related business processes

·Evaluate business needs to develop understanding of true requirements and translate into functional specifications

·resent, explain, and validate analysis with client to ensure proposed solution meets their business needs

·Communicate and coordinate the implementation of necessary business and systems changes, based on creating the necessary requests and following the City’s change management processes

·Serve as a functional source of expertise in supporting the maintenance and/or development of process improvements and changes. Perform benchmarking exercises to help determine the future/strategic direction of the systems

·Solid Analytical skills for complex problem solving. Familiarity with integrating enterprise level solutions

·Prepare specifications, complete tasks and work with developers and other technical staff to properly implement technology solutions

·Prepare and execute test plans and script and co-ordinate the execution with business subject matter experts, with scripts/code subject to review of City staff

·Work with developers and testers on issue resolution and re-testing

·Prepare reference documentation, training materials, etc.