Technology Manager - Digital

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.
Position Title: Technology Manager – Digital
Reports To: Technology Platform Owner
Department: Individual Insurance IT
Term: Permanent Full-Time
Work Arrangements: We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately November 2023), coming into the office a minimum of 2 days per week, every other week on designated days.
The Opportunity: The role will manage and direct a cross-function software engineering team that identifies, recommends, develops, implements, and supports IT solutions to support and enable strategic and tactical business goals and objectives.
The Manager role will manage and steward a set of technology assets within a technology platform.
The role will collaborate with business and IT roles on solution design and development of systems, and applications that may depend on or are used by another platform. The role will create and drive technical strategy and technical roadmaps for a set of technology assets within a technology platform and work collaboratively with the product owner/manager towards a set of shared Objectives and Key Results (OKRs). The role will ensure the platform (logical set of technology, tools, skills, assets) maintains supportability, reliability, and scalability. As well, continually look for ways to improve the quality and speed of releases while maintaining high employee engagement of the team.
What you will be doing:

• Own the technology KPIs and prioritization of assigned assets
• Other duties as requested
• Works with architects to develops the technology capability roadmap of assigned assets
• Own the technical roadmap and deliver milestones for assigned assets by working closely with business, engineering, operations teams and Technical Platform Owner.
• Sets technical vision and roadmap for assigned assets within a platform to support and enhance business outcomes
• Monitor, steward and advance the technical health and performance of assigned assets
• Accountable to ensure technical standards, guidelines, and principles are upheld by team
• Manage the lifecycle of vendor platforms and overall vendor relationships
• Build and set direction and vision for the team
• Enable and guide team to deliver high quality solutions in a sustainable and optimized manner
• Identify, document, continuously improve, and implement end-to-end software development, quality, delivery, and support processes

What you will bring:

• Excellent decision-making skills
• Ability to quickly comprehend the functions and capabilities of new technologies
• Excellent leadership ability
• Exceptional organizational skills, including the capability to break down complex enterprise needs spanning multiple assets into multi-phased, implementable solution plans
• Excellent problem-solving skills
• 7+ years hands on enterprise class software solution design and development
• Excellent knowledge of code management, build and release and quality practices
• Continuously learning and utilising advantageous technology, practices, and processes
• Ability to analyze system designs and review solutions for code and/or functional quality
• Excellent teamwork and cooperation
• Passion for excellence and an innovative spirit.
• Ability to define multiple solution options to business problems
• Strong working knowledge and experience in application development, quality, deployment, and security practices
• Ability to translate business needs into solution architecture requirements
• University degree or equivalent technical education
• 2+ years in a team leadership/management role in software solutions design and development
• Excellent oral and written communication skills

What’s in it for you:

• A healthy work-life balance with employee wellness top of mind
• A company subsidized cafeteria with a variety of daily options
• Employee resource groups that support an inclusive work environment
• Regular EQ Together events focused on company togetherness and collaboration
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• An additional paid volunteer day each year so you can spend time giving back to the community
• Discounts on company products and services, and access to exclusive employee perks
• Tuition support and specialized program assistance
• Immediate enrollment in the company’s pension program with employer matching

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)
• Undergo a criminal background check

To learn more about Equitable Life, we encourage you to explore our organization.
At Equitable Life, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at [email protected] if you would like to receive our job postings in an alternative format or require an accommodation with the application process.
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