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IT Technical Support Specialist Jobs in Montréal, Quebec

It Support Specialist Jobs
By fabric At Canada
Inventory management, experience managing the entire lifecycle of corporate owned devices: deployment, configuration, repurposing and proper decommissioning
Experience with Google Workspace, Zoom, O365, MDM, Access provisioning and management
Configurations and management of MDM tools/devices to assure proper security protocols are being met
Experience in a Remote-first IT environment
Provide IT Support Services for Fabric employees with technical issues via remote tools and ITSM solutions (Jira)
Document ticket resolution and write procedures for the Service Desk knowledge base
Technical Support Specialist Jobs
By IDENTOS Inc. At Canada
Experience with ITIL support processes; Service Requests, Change Management, Incident Management etc…
Track support requests/incidents and resolutions using help desk software (Jira Service Management)
Experience with AWS, Azure and GCP environments
Experience with Kubernetes and related tools (Helm, Kubectl)
Experience with Jenkins or other CI/CD platforms
Experience with monitoring tools such as Splunk, Log Analytics etc…
Technical Support Specialist Jobs
By Aptos Retail At Montreal, Quebec, Canada
Proactively look for ways to improve processes and the customer experience.
Bachelor’s Degree in a Computer Science or related technical field or equivalent experience
2+ years of experience problem solving and providing advanced support within fast-paced and
Experience working with and debugging web applications and/or services.
Excellent customer service, interpersonal, collaboration and communication skills. Possesses the
Experience with the Retail industry and application support (Merchandising) is must
Technical Support Specialist I
By Delivra At Canada
Contributing to Delivra’s knowledge management by identifying and/or creating knowledge base articles.
Attractive vacation, healthcare & benefits, including generous RRSP matching (Canada) and 401k (US)
Autonomy and freedom to do your best work on your own terms (you won’t find any micromanagers here!)
Remote work fund to create a successful home working setup
High-end hardware and equipment — in the office and at home
Update Knowledge Base articles based on your new learnings
It Technical Support (Id#3905)
By New Value Solutions At Canada
Excellent presentation skills with a high degree of comfort with end users and management.
End user technical support experience.
Administer Windows servers both on premise and in the cloud (Azure)
Responding to approximately 15-20 tickets per week.
Monitoring and maintaining computer systems and networks.
Make recommendations on improving processes and technical tools used.
Senior Specialist, It Operations Technical (Unix & Virtualization)
By Talentify.io At Canada
Experience in data analysis, database management, health plan claims disbursement, and managed care
Strong communication, critical thinking, and time management skills
Bachelor's Level Degree in Business Administration/Management or Health Information Technology
Comprehensive health care and retirement benefits
Position: Remote Senior Pharmacy Performance Specialist
Act as a liaison between Finance, Analytics, IT and Pharmacy
It Support Specialist Jobs
By Amaris Consulting At Montreal, Quebec, Canada
Excellent written and spoken skills in English and good knowledge of French is a plus
Dissemination of knowledge, procedures and documentation for products and projects
At least 8 years of proven experience in IT Support or similar roles
Experience in providing technical support and troubleshooting assistance to Windows 10 end-users
Provide level 2 and 3 Hardware/OS/Desktop migration support
Develop and evolve strategies for various technologies to address changing needs
It/Is Technical Support Specialist I (Rft 1.0)
By VON Canada At Canada
Demonstrated knowledge and experience using change/problem management software, tools and processes.
Communicates daily technical problems and resolutions to employees, coworkers and management based on the response timeline objectives.
Builds and manages relationships with cross-functional team members and employees
Builds and manages relationships with vendors to ensure service quality.
Minimum of 2 years’ experience in an IT/IS Service desk role with practical LAN/Desktop support experience (not call center based).
MCP, CCNA, A+ certification are considered assets.
It Sage 300 Technical Support
By Career Market At Greater Montreal, Quebec, Canada
o Experience with Share Point Application and management
 University degree in Computer Science or Management Information
o Experience with installing, maintenance and troubleshooting with
o Work experience with Sage 300, a plus
o Work experience with Linux, a plus
o Work experience using support ticket tracking tools such as Jira
It Support Specialist Jobs
By Mahoney | CPAs and Advisors At St.-Paul, New Brunswick, Canada
Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
Two plus years of experience in providing technical support and troubleshooting hardware and software issues preferred.
Strong knowledge of computer systems, hardware, software applications, and network fundamentals.
Medical and dental coverage; firm contributions to HSA
Short and long-term disability plan; life insurance coverage
Paid time off, plus nine paid holidays per calendar year
It Support Specialist Jobs
By Expedite Technology Solutions LLC At Longueuil, Quebec, Canada
Support and assist employees using AV systems, both onsite and remote, including CFM Hangouts, projectors, audio and video conferencing
Manage inventory for hardware and software
Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware
Build and deploy laptops and desktops using standard deployment tools (JAMF, LANDesk, DeployStudio, Deep Freeze)
Create accounts for new hires • Deploy and support software to end-users
Respond to support requests in the IT Helpdesk both in person and via a ticketing system
Technical Support Specialist Jobs
By Expedite Technology Solutions LLC At Longueuil, Quebec, Canada
Longueuil, QC J4G 2H9, Canada
Duration: 12 Months Contract to hire
Shift Hours: Mon-fri 8:00 Am – 5:00 Pm
Technical Support Specialist Jobs
By OPTEL Group At Québec, Quebec, Canada
Provide timely technical support to external and internal clients including Project Management, Solution Architects, and Software Developers.
Manage customer escalations and provide clear concise communications to facilitate a quality customer experience.
Identify and understand explicit and implicit requirements of the hosting environment.
Previous experience in deploying software and/or middleware solutions.
Coding and scripting skills (PowerShell, Python, etc.).
Ability to work on site or remotely;
It Support Specialist Jobs
By Eidos-Montréal At Montréal-Ouest, Quebec, Canada
Manage Level 1 and 2 tickets (requests and incidents) from end to end;
Work with users to assess and resolve technical issues, both remotely and on-site;
Manage user access to the Azure AD and Microsoft 365 administration portals;
A minimum of 3 years recent and relevant experience in troubleshooting various technologies and user experiences;
Advanced knowledge of Windows operating systems;
Strong knowledge of the M365 suite;
Technical Support Specialist Jobs
By ETQ At Quebec, Canada
Knowledge/experience with Linux OS to troubleshoot issues related to application servers and databases.
Maintain and expand knowledge of support technology and platforms including, but not limited to:
Strong communication skills (oral and written)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Support an enterprise level software solution comprised of over 65 available modules – some with a high level of configurability.
Troubleshoot product integration issues related to LDAP, SSL, SSO/SAML, etc.
It/Is Technical Support Specialist I (Rft 1.0) [Von Canada]
By CareerBeacon At Halifax, Nova Scotia, Canada
Demonstrated knowledge and experience using change/problem management software, tools and processes.
Communicates daily technical problems and resolutions to employees, coworkers and management based on the response timeline objectives.
Builds and manages relationships with cross-functional team members and employees
Builds and manages relationships with vendors to ensure service quality.
Minimum of 2 years' experience in an IT/IS Service desk role with practical LAN/Desktop support experience (not call center based).
MCP, CCNA, A+ certification are considered assets.
Intermediate Specialist, It Support
By University of Ottawa At Ottawa, Ontario, Canada
Substantial knowledge and experience in a field related to university or scholarly research.
Analytical skills, to remotely diagnose and solve problems with hardware, software and peripherals.
Five years’ technical support experience.
Knowledge of hardware, software and peripherals, as well as IT security guidelines and standards.
Knowledge of networking protocols and technologies, to configure networks and solve connectivity problems.
Knowledge of office software, to provide technical support and assist users.
It Support Specialist - In - Office (Contract)
By Tundra Technical Solutions At Calgary, Alberta, Canada

IT Support Specialist – In Office

It Support Specialist Jobs
By STACK IT Recruitment At Greater Toronto Area, Canada
2+ years of experience in a technical support role.
Experience with Windows 10, Mac OS, iOS, Android
Knowledge of hardware of PCs, mobile computing, and peripherals.
Hybrid Toronto, once a week in the office
Hours 9 am-5 pm. No on-call
Maintaining and monitoring O365, Azure Intune, AutoPilot, and general IT environment.
Senior Global Service Desk Specialist (It Technical Support)
By Teladoc Health At Toronto, Ontario, Canada
Ensure accurate documentation of resolution information in the IT Technical Support knowledge management database.
Desktop software installation and troubleshooting for local and remote users
Keep peers and manager informed of trends, significant problems and delays.
Bachelor's Degree in in Business, Marketing or related field (or equivalent in relevant work experience) required
Bachelor’s degree in a STEM field required (years of relevant work experience may be substituted)
+ 3-6 years’ experience working within a Help Desk, Call Center or NOC environment
Technical Support Specialist Jobs
By Sectigo At Ottawa, Ontario, Canada
Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
Must have the ability to thrive in a start-up environment while applying existing skill sets and training to increase knowledge base.
Prioritize and manage several open issues at one time.
Contribute to create Knowledge Base of known issues and their fixes.
Additional responsibilities and special projects as assigned.
High School Diploma; Bachelors or college degree in business and/or technical related field or equivalent work experience.
Technical Support Specialist Jobs
By Audioscan At Dorchester, Ontario, Canada
Technical certification or training (preferred)
· Create and maintain service bulletins and other knowledgebase articles
· Excellent customer service skills
technical certification or training (preferred)
Technical Support Specialist: 2 years (preferred)
· Provide technical customer support via phone/email/virtual
It Technical Support Specialist [Acadian Seaplants Limited]
By CareerBeacon At Dartmouth, Nova Scotia, Canada
Familiarity with IT service management (ITSM) principles and experience using ticketing systems.
Experience with the Ivanti IT Service Management solution is considered an asset.
Assist with software license management.
Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA), or similar qualifications is considered an asset.
Provide exceptional technical support and troubleshooting assistance via phone, email, video conference, remote access, or in-person.
Stay up-to-date with the latest technologies and industry trends to enhance technical knowledge and contribute to continuous improvement initiatives.
It Technical Analyst Jobs
By Allied Universal At Richmond, British Columbia, Canada
College Certificate or a combination of relevant experience and education
A strong track record of effective team and customer relationship management with a focus on teamwork and respect
Essential Job Duties And Responsibilities
Ad hoc duties or projects as assigned by the Manager IT.
Experience administering and assisting in the development of policies and training programs.
Expert Level skills with Microsoft Office Applications
Technical Support Specialist Jobs
By Acadian Seaplants At Dartmouth, Nova Scotia, Canada
Familiarity with IT service management (ITSM) principles and experience using ticketing systems.
Experience with the Ivanti IT Service Management solution is considered an asset.
Assist with software license management.
Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA), or similar qualifications is considered an asset.
Provide exceptional technical support and troubleshooting assistance via phone, email, video conference, remote access, or in-person.
Stay up-to-date with the latest technologies and industry trends to enhance technical knowledge and contribute to continuous improvement initiatives.
It Support Specialist Jobs
By Altis Technology At Calgary, Alberta, Canada
Time Management: Strong organizational skills to manage multiple tasks and prioritize effectively.
Data Management: Manage data retention, backup, and recovery strategies for Office 365 applications and Active Directory databases.
Problem-Solving: Excellent troubleshooting skills to diagnose and resolve complex technical issues efficiently.
Communication: Effective verbal and written communication skills to interact with both technical and non-technical stakeholders.
Team Player: Collaborative attitude with the ability to work within cross-functional teams and mentor junior team members.
Adaptability: Able to adapt to changing technology landscapes and learn new tools and techniques.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Technical Support Specialist II to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you are passionate about technology and have excellent customer service skills, this could be the perfect job for you!

Technical Support Specialist II Job Skills:

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical problems
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Excellent problem-solving skills

What is Technical Support Specialist II Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in technical support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification
• Knowledge of Windows operating systems
• Knowledge of networking and security
• Knowledge of database systems

What is Technical Support Specialist II Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of Windows operating systems
• Knowledge of networking and security
• Knowledge of database systems
• Knowledge of customer service principles and practices

What is Technical Support Specialist II Job Experience?

• At least two years of experience in technical support
• Experience troubleshooting and diagnosing technical problems
• Experience working with customers in a technical support role
Technical Support Specialist II Job Respons