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Remote Support Specialist Jobs in Calgary, Alberta

Desktop Support Specialist - Remote W/Travel
By Advotek Recruitment At Calgary, Alberta, Canada

Minimum Four Years Of Desktop Support Experience

Marketing Specialist [Remote] Jobs
By Braintrust At Calgary, Alberta, Canada
LOCATION: Remote - Work from anywhere
Strong experience defining the structure and the message of a marketing website
JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)
HOURLY RANGE: Our client is looking to pay $30 – $70/hr
ESTIMATED DURATION: 20h/week - Short term
Passionate about pixel perfect brand assets
Support Specialist - (Remote, Americas - Pst/Mst)
By FreshBooks At Calgary, Alberta, Canada
Execute Extraordinary Experiences Everyday (4E), so every customer leaves feeling valued and taken care of.
Meet and exceed performance and quality metrics as defined in skills matrix
Phone support: 70% of schedule*
Email and other channel support: 25% of schedule*
Other duties: 5% of schedule* (*Subject to variance due to seasonal load. Not inclusive of scheduled breaks.)
Empathize with small business owners who use FreshBooks, and communicate complex messages in an accessible, professional, and friendly manner
Technical Support Specialist (Remote)
By Top Hat At Alberta, Canada
Previous work experience in Tech Support in the Education, Continuous Learning and/or SaaS industry is an asset
A management team focused on performance, growth, engagement and connection
Help out our customers (educators, students, Top Hatters, and higher education staff) with a wide range of challenges
Communicate with Support and other teams (Engineering, Product, QA, Finance, etc.) to prioritize and resolve customer issues
You have 1-2 years of experience in a customer-facing role and you loved it!
You are highly proficient in English and have strong verbal and written communication skills
Operations Support Manager Remote
By TEEMA At Alberta, Canada
Knowledge of incident and problem management methodologies, with experience in implementing effective processes for issue resolution and root cause analysis.
Minimum of 5 years of experience in operations and support management, with a focus on post-deployment product operations.
Manage day-to-day IT operations internally. This includes license and vendor management, helping with audits, SOPs creation, device management, etc.
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Relevant certifications are a plus.
ITIL certification is a plus.
Excellent problem-solving and decision-making abilities, with a focus on proactive issue resolution and continuous improvement.
Interlaced.io | It Specialist - Direct Hire [Remote]
By Braintrust At Edmonton, Alberta, Canada
LOCATION: Remote - Work from anywhere
We are a work-from-home, remote-first company.
JOB TYPE: Direct Hire / FTE (no agencies/C2C - see notes below)
SALARY RANGE: Our client is looking to pay $30,000 – $35,000/yr
ESTIMATED DURATION: 40h/week - Long term
We have professional development pathways throughout the organization with accompanying training programs.
Marketing Specialist [Remote] Jobs
By Braintrust At Edmonton, Alberta, Canada
LOCATION: Remote - Work from anywhere
Strong experience defining the structure and the message of a marketing website
JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)
HOURLY RANGE: Our client is looking to pay $30 – $70/hr
ESTIMATED DURATION: 20h/week - Short term
Passionate about pixel perfect brand assets
Remote Operations Specialist Jobs
By Hammerhead Energy Inc. At Grande Prairie, Alberta, Canada
Work order planning and scheduling. Master scheduling all daily activities and resources in the field, assisting with crew management
Excellent knowledge of process, and troubleshooting skills.
PVR data entry and test schedules
Assure alarms and events are managed and responded to in a timely and prioritized manner
5+ years’ experience in oil and gas working in operations/maintenance
Excellent computer skills, able to work with VT Scada, Excel, Word and PVR.
Engineering Specialist- Fully - Remote
By Sowftare Company Netashik At Canada
8. Collaborate with cross-functional teams to understand business requirements and provide technical solutions.
2. Proven experience in software development, preferably in a professional setting.
3. Strong knowledge of programming languages such as Java, C++, or Python.
5. Experience with version control systems (e.g., Git, SVN).
6. Strong problem-solving and analytical skills.
7. Excellent communication and collaboration skills.
Developer Support Specialist (Remote)
By Brex At Canada
Bachelor's degree in related field or equivalent work experience
Excellent problem solving, troubleshooting and debugging skills
Excellent communication skills, both written and verbal. Able to communicate complex technical issues via email and in person
Experience in a customer facing role in the past (this does not need to be a technical customer-facing role)
Experience working with REST or GraphQL API calls
Experience using tools such as Looker, Datadog, Salesforce, Jira, Retool, and low-code/no-code tools
Support Services Technician - Hybrid Remote
By COBS Bread At Vancouver, British Columbia, Canada
Relevant post secondary diploma in Computing studies or equivalent - combination of education and experience may be considered
Create and maintain Support Services documentation via an online knowledge base
1-3 years related experience in providing technical support to users, and working with computer systems, software, and hardware
Experience with diagnosing, resolving and documenting hardware and software issues on each job/ticket
Working knowledge of Microsoft operating systems, PC hardware, common office applications
Previous experience with retail point of sale systems and hardware is preferred
Remote Sensing Specialist Jobs
By WSP in Canada At Toronto, Ontario, Canada
Developing machine learning algorithms within commonly-used GIS and remote sensing software packages
Using Python for different remote sensing applications;
Master or PhD degree in Remote Sensing or similar fields;
Strong background in using machine learning methods for various remote sensing applications;
Strong programming skills, especially with Python;
Proficient in using remote sensing and GIS software packages;
Support Specialist Jobs
By Secoda At Toronto, Ontario, Canada

Role Overview The Support Specialist will serve as a key interface between the company and our valued customers, providing top-tier assistance for product/service inquiries, technical issues, and ...

Marketing Specialist- Remote Jobs
By Digital People At Canada
B2B Marketing Manager with heavy Event Management experience
Manage integrated marketing campaigns for current customer engagement and growth, and new customer acquisition through the development of multi-touch communications calendars
Lead Email Marketing – build creative templates, source, and manage lists, automation, and reporting
Manage SWAG, identifying vendors and premiums, managing budget, inventory, and fulfillment to support inside, outside, and event needs.
Copywriting, proofreading and editing experience is a plus as this position may need to tweak marketing campaigns
Strong written and verbal communication skills
Immigration Specialist & Researcher - (Remote)
By INGWE Canada At Canada
The key responsibilities include but are not exclusive to the following:
- Following up on proposals and estimates sent to applicants/leads and reporting back to the manager/supervisor.
· Minimum of 3 years related experience working as Regulated Canadian Immigration Consultant.
· Excellent computer skills and tech savvy.
· Great customer service and people skills and demonstrate cross-cultural awareness.
· Must possess excellent interpersonal, presentation, and written communication skills.
Marketing Specialist - Remote
By Falling Water Dreams At Manitoba, Canada
Possess the self-discipline to work remotely.
Positive and professional leadership and coaching skills.
Skills We Are Looking For
Lead generation by creating and placing basic online ads on a variety of platforms.
Running short telephone or zoom interviews (Scripting is provided)
Support and guide your team members and associates of the community.
Support Analyst-(Hybrid/Remote)
By Talentify.io At Canada
Manage routine service requests and incidents efficiently
Manage incidents and escalate complex issues as necessary
3+ years of relevant customer service experience, preferably in financial services
Sound knowledge of client support methodologies and tools
Strong analytical, problem-solving, and organizational skills
Deliver top-notch customer support through various channels
Isc Support Specialist Jobs
By The University of British Columbia At Vancouver, British Columbia, Canada
- Excellent interpersonal skills including active listening, written and verbal communication for diverse audiences, and conflict management.
- Advises on processes and procedures based on integrated service requirements, related to user issues.
- Demonstrated understanding of functional business requirements within a university context.
Please note that this posting is made with the intention of filling four (4) identical positions.
1) Provides first level support to the UBC community for ISC products and services:
- Analyzes, troubleshoots, and diagnoses root causes and applies appropriate solutions to restore end-user issues.
Isc Support Specialist Jobs
By The University of British Columbia At Greater Vancouver Metropolitan Area, Canada
Follows service management procedures to link between incidents, problems to incidents, incidents to change, and incidents to knowledge sources.
Excellent interpersonal skills including active listening, written and verbal communication for diverse audiences, and conflict management.
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Advises on processes and procedures based on integrated service requirements, related to user issues.
Strong understanding of services provided across UBC and endeavors to gain knowledge in both technical and functional areas.
Demonstrated understanding of functional business requirements within a university context.
Marketing Specialist - Remote
By Falling Water Dreams At Ontario, Canada
Possess the self-discipline to work remotely.
Positive and professional leadership and coaching skills.
Skills We Are Looking For
Lead generation by creating and placing basic online ads on a variety of platforms.
Running short telephone or zoom interviews (Scripting is provided)
Support and guide your team members and associates of the community.
Account Specialist (Remote) Jobs
By Stella-Jones At New Westminster, British Columbia, Canada
Maintains knowledge of all contractual and regulatory requirements of the customers.
Reviews, balances, interprets, and corrects computer reports and submits to management upon request.
Contributes to the development of sales forecasts and targets.
Assists with managing inventories, orders, and related transactions for assigned customers and territories.
Verifies and posts details of business transactions to spreadsheets and databases.
Investigates and resolves customer complaints and/or issues in an urgent manner.
Support Analyst-(Hybrid/Remote)
By Central 1 At Toronto, Ontario, Canada
Well-developed analytical, problem solving, organizational and time management skills.
Maintain current knowledge of products offered, application functionality and the high-level architecture of Central’s hosting environment. Update wiki and support procedures.
One time allowance to set up your office for remote first employees
Access to a learning platform and educational assistance support
Provide information and clarification to clients with respect to new services and products being offered.
3+ years relevant customer service experience, preferably in financial services.
Product Support Specialist - Saas Trucking (Remote)
By Loginet Solutions inc At Canada
Experience utilizing remote-based software to provide technical support(mandatory within the last 5 years)
Provide customer's employees with product training (remotely or in-person) - 10-session software training program schedule provided
Be viewed by the customer as an industry expert on products and solutions offerings
Minimum 2 years relevant work experience in theIT / Transport customer servicefield(mandatory within the last 5 years)
In-depth knowledge of the intermodal transportation business is a strong asset
Excellent verbal and written communication skills
Gender Technical Specialist (Remote)
By World Vision Canada At Mississauga, Ontario, Canada
Demonstrated experience working in cross-functional and remote teams for the purpose of program implementation and development of technical standards.
We offer competitive pay and benefits. Our comprehensive health benefits start at day 1 which includes a Health Spending Account.
Contribute to creating knowledge and capturing impact of gender mainstreaming and gender transformative approaches on the project and in targeted communities.
Contribute to and benefit from cross-organizational learning on gender transformative approaches through active participation in WVC’s Gender Equality Technical Working Group.
Over 5 years’ experience in Gender Policy work, Capacity Development, Research and Evaluation, and Cross- sectoral Partnerships.
Demonstrated experience in gender program documentation, program monitoring, donor report writing, networking, and partner development for resource acquisition.
Air Commission Specialist, Flights (Remote)
By Hopper At Canada
Maintain the Commission Management Tools including AMC (for Sabre bookings) and Trava Commission Module (for Amadeus bookings)
Strong organizational skills in order to manage our internal software tools like Confluence, Jira and Amplitude
Excellent GDS knowledge and skills, including Sabre, Amadeus and NDC content.
Coordinate with Hopper Finance to identify barriers that inhibit proper collection of revenue from supplier partners
Maintain a deep understanding of new Hopper products & processes, technical systems, capabilities, planned improvements etc.
Exceptional ability to grasp, manage, and articulate complex systems

Are you looking for an exciting and rewarding career in IT? We are looking for a Remote IT Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Detailed Job Description A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Knowledge
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Knowledge of troubleshooting hardware and software issues
• Knowledge of remote access tools
Job Experience
• At least two years of experience in IT support
• Experience in customer service
• Experience in providing technical assistance and support
Job Responsibilities
• Diagnose and resolve technical issues, either over the phone or through remote access
• Provide training and guidance to customers on the use of computer systems and software
• Monitor and maintain computer systems and networks
• Troubleshoot hardware and software issues
• Respond to customer inquiries and requests
• Maintain records of customer interactions and transactions
• Ensure customer satisfaction by providing timely and accurate solutions