Product Support Representative Jobs
By UKG At Montreal, Quebec, Canada
Experience working in an environment which requires effective time management and the ability to multitask/prioritize projects
Acquire and expand knowledge of product offerings, support policies and methods of support delivery
Provide excellent customer service skills with a proactive approach for customer satisfaction
1-3+ years’ experience in a fast-paced customer service and/or technical support environment
Demonstrated dedication to customer service and experience managing customer relationships
Experience using Time & Attendance, Payroll and/or Human Resource applications
Coordinator - Product Support
By Wabtec Corporation At Ontario, Canada
Bachelors of Engineering, with experience in project management.
Must have 2-3 years of engineering and/or customer service experience.
Effective two-way communication skills, including verbal as well as written forms.
Provides support to business development teams in preparation and development of various proposal materials to meet tight timelines.
Perform all aspects of organizational work.
Support the Project Team in ensuring the systems meet all associated design criteria and specifications per the proposal and the contract.
Product Support Engineer Jobs
By AUDELA At Montreal, Quebec, Canada
Acknowledging and resolving customer issues with effective time management.
Know our product offerings and become a Solution expert, so that you can answer customer questions.
Document common issues in the form of knowledge base tech notes.
3-5 years of Product Support Engineer Experience
Prior experience with Cosmos DB is highly desired.
Experience troubleshooting applications on cloud platforms, preferably Azure is highly desired.
Product Support Analyst - Parcs
By T2 Systems At Burnaby, British Columbia, Canada
Provide excellent customer management through clear communication, responsive follow through, and advocacy for customer issues within internal departments;
Experience and/or knowledge of the parking industry are a plus.
2+ years of experience in a client facing call center, help desk or technical support environment or equivalent customer service experience;
Intermediate knowledge of various operating systems, software products (e.g. Microsoft Office);
Professional, confident, and clear verbal and written communication skills;
Detail oriented with excellent organizational skills;
Product Support Analyst Jobs
By D2L At Canada
D2L is a cloud company that is modernizing education and building the Future of Work.
What skills are essential for being a successful PSA?
About the Product Support Analyst role:
Please note this role requires bilingualism in English along with either Spanish or French.
What is a typical day in the life of a PSA at D2L?
How can my career grow in Support at D2L?
Product Support Analyst Jobs
By Aversan Inc. At Ottawa, Ontario, Canada
Must have above average Microsoft Windows application experience, communications and interpersonal skills.
Manage the data within a Logistics Support Analysis Record (LSAR).
Must have previous experience working with Logistics Support Analysis application software such as OmegaPS, Reliasoft RAM, and/or Analyzer.
5 years experience operating and maintaining ship systems.
Conduct, contribute and assist in the identification of material resources to support system and subsystem preventive and corrective maintenance programs.
Conduct detailed sparing analysis to determine the optimum quantity and distribution of spares.
Product Support Specialist Jobs
By Eximius Personnel At Sainte-Anne-de-Bellevue, Quebec, Canada
Minimum 3-5 years of relevant experience
Skilled communicator with strong negotiation skills
Strong verbal and written communication skills in English and French are a must
Full medical and dental benefits package
Customer-focused with the ability to problem-solve
Proactive, autonomous, reliable, responsible and accurate
Product Support Technician Jobs
By GGI Road & Traffic At Aurora, Ontario, Canada
Comprehensive knowledge of the products we sell, install, and support, enabling effective customer assistance, troubleshooting, and ensuring successful results
Collaborate with engineers and project managers to provide technical assistance in the planning, design, and implementation of related systems
As part of our comprehensive benefits package, we provide employees with excellent dental and healthcare coverage
Strong computer skills and familiarity with electrical fundamentals and components are required
Strong communication, organization and social skills
Provide installation, configuration, and troubleshooting assistance in the field
Product Support Engineer (L2)
By StreetLight At Ontario, Canada
Manage a high volume of inbound requests in a timely and organized manner
Work collaboratively with all teams at StreetLight to ensure a positive experience for customers at all stages of the customer journey
2+ years of experience working in transportation engineering/consulting, transportation agencies, urban planning, or mobility industry
2+ years of experience in a customer facing role required; technical support of customers using a software application is a plus
2+ years of experience working with data manipulation tools, such as well Excel. Comfortable working with data and identifying patterns
Quick learner with problem-solving abilities and a strong understanding of user needs
Product Support Manager Jobs
By Toromont Cat At Gogama, Ontario, Canada
5 years experience in a managerial position
As a Product Support Manager, YOU will experience:
Competitive total rewards including: wages, benefits, and premiums (as eligible)
Manage all branch parts and service objectives and ensure they are met
Develop and define P&S budgets and reforecasts, manage departmental performance to meet objectives/commitments
Develop, implement and manage improvements in all aspects of product support
Manager, Structured Product Business Support
By RBC At Toronto, Ontario, Canada
Validate that confirmations and/or offering memorandums are defined consistent with the system booking
BA / BS or equivalent with emphasis in finance, economics or other quantitative discipline
Working knowledge of equity derivatives and structured equity products (eg. Reverse convertibles, autocallables, barrier options, etc)
Ensure all transactions are booked properly in the trading systems
Ensure all amendments are properly reflected in the trading systems
Ensure all controls reports are updated and enhance control criteria as needed
Product Support Representative Jobs
By Lonetrack Group At Aldergrove, British Columbia, Canada
Conduct regular site visits to understand client requirements, troubleshoot equipment issues, and provide on-site technical support.
3+ years of experience in a previous sales role is preferred.
Proven experience in the aggregate industry, particularly in parts and service support position
Strong knowledge of aggregate production processes and equipment used in the industry.
Excellent interpersonal and communication skills with the ability to build rapport with customers.
Solid problem-solving and technical troubleshooting abilities.
Product Support - Autodesk Inventor
By Randstad Canada At Montréal-Ouest, Quebec, Canada
Document support interactions in a company-wide case management system.
Manage customer and partner expectations by providing timely updates on progress.
3 or more years of industry experience
Experience with CAM workflows (Optional)
Experience with HSM tools (Optional)
Strong customer service, troubleshooting, and analytical skills.
Product Support Specialist Jobs
By Applicantz At Canada
Document support interactions in a company-wide case management system.
Manage customer and partner expectations by providing timely updates on progress.
3 or more years of industry experience
Experience with CAM workflows (Optional)
Experience with HSM tools (Optional)
Strong customer service, troubleshooting, and analytical skills.
Product Support Leader Jobs
By EXFO At Montreal, Quebec, Canada
System and network management experience a plus.
Capacity to acquire new skills in a fast-evolving architecture
2-year experience in frontend, backend development
Bachelor's degree in computer science or other relevant field, or equivalent education.
Programming languages : Bash, some experience in Javascript/Typescript a plus
Any combination of academics/pertinent experience will be considered.
Product Support Manager Jobs
By Toromont Cat At Gogama, Ontario, Canada
5 years experience in a managerial position
As a Product Support Manager, YOU will experience:
Competitive total rewards including: wages, benefits, and premiums (as eligible)
Manage all branch parts and service objectives and ensure they are met
Develop and define P&S budgets and reforecasts, manage departmental performance to meet objectives/commitments
Develop, implement and manage improvements in all aspects of product support
Product Strategist - Energy & Electrical
By Southern Alberta Institute of Technology (SAIT) At Calgary, Alberta, Canada
Knowledge of business and management principles and practices
Project management skills an asset
Previous product coordination or related experience in continuing education
Work with Business Intelligence & Analytics and Marketing to analyze market conditions related to CE offerings
Articulate key market requirements and opportunities
Schedule product offerings as appropriate
Diagnostics Product Support – Fixed Term Opportunities
By Livestock Improvement Corporation (LIC) At London, Ontario, Canada
Good interpersonal and communication skills
Excellent attention to detail, analytical & problem-solving skills
SAP & Outlook experience an advantage
Ideally but not essential, either Dairy farm experience and or LIC experience
Excellent teamwork & can-do attitude
A great sense of humour
Product Support Specialist Jobs
By Atlantic Equipment At Dartmouth, Nova Scotia, Canada
·Coordinating parts and attachment orders and inventory management for Heavy Equipment
Motivated self-starter with excellent inter-personal and communication skills
Qualified candidates will possess the following skills/qualities:
Work with multiple stakeholders in order to provide world class customer satisfaction
Ability to engage and learn basic operation of heavy equipment
Positive attitude and desire to grow with a dynamic company
Product Support Manager Jobs
By TOA Canada Corporation At Mississauga, Ontario, Canada

Summary: The position of Product Support Manager is an advanced position in the Product Support Group at TOA Canada Corporation.The Product Support Manager must be able to perform all of the ...