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Deskside Support Technician Jobs

Deskside Field Support Analyst - Fly In/Fly Out
By Compugen Inc At Calgary, Alberta, Canada
A college or university education within Computer Sciences
2 years of experience with desktop deployments, troubleshooting and upgrades
Previous experience completing complex Installs, moves, adds, changes of computer equipment
Effective written and verbal interpersonal skills
Willingness to travel to remote sites in Alberta's Oil Sands region (fly in/fly out)
Participate in imaging and deployment of desktops, laptops and peripherals following deployment documentation and checklists
Services Technician - Deskside
By Insight At Calgary, Alberta, Canada
Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to our clients
Create and maintain documentation for the knowledge base
Troubleshoot problems on computers, peripheralsand refer more complex problems to experienced staff
Performs initial triage on personal printers or supported peripherals and advise on warranty coverage requirements if applicable.
2-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
Strong communication, organizational, customer service and problem-solving skills
Deskside Support - Contract
By Compugen Inc At Toronto, Ontario, Canada
Knowledge in the ITIL Incident, Problem, Request, Asset and Change Management Process is considered an asset.
Knowledge of Mobile Device Management technologies (AirWatch, Microsoft Intune) is an asset.
Skills and qualifications, you’ll bring:
Providing excellent customer service and demonstrating exceptional organizational, interpersonal, oral and written communication skills
Experience troubleshooting VOIP devices such as Cisco, Polycom, Crestron is an asset.
A college or University education within Electronics or Computer Science or in progress of obtaining
Deskside Technician - Calgary
By Coreio Inc. At Calgary, Alberta, Canada
Associate degree or technical training or equivalent combination of education and experience
Imaging and preparing hardware for deployment to users working on the premises and for users preparing to work from home.
1 - 2 years of work-related experience
Experience working with laptops and both Windows 10 operating systems.
CompTIA A+ and Windows 10 certification highly preferred.
Excellent customer service and communication skills
Deskside Technician - Vancouver
By Coreio Inc. At Vancouver, British Columbia, Canada
Associate degree or technical training or equivalent combination of education and experience
Imaging and preparing hardware for deployment to users working on the premises and for users preparing to work from home.
1 - 2 years of work-related experience
Experience working with laptops and both Windows 10 operating systems.
CompTIA A+ and Windows 10 certification highly preferred.
Excellent customer service and communication skills
Deskside Technician Jobs
By Coreio Inc. At Mississauga, Ontario, Canada
Associates Degree or technical training or equivalent combination of education and experience
Consistently demonstrate interpersonal and customer service skills
1 - 2 years of work related experience
Experience working with laptops and both Windows 10 operating systems
CompTIA A+ and Windows 10 certification highly preferred
Excellent customer service and communication skills
Deskside Technician Jobs
By Bank of Canada At Toronto, Ontario, Canada
Provide deskside support for calls that cannot be resolved over the telephone or by remote management
Expert experience in executing incident and problem management
provide deskside support for calls that cannot be resolved over the telephone or by remote management
expert experience in executing incident and problem management
Advanced Microsoft knowledge and experience in desktop and Office tool support
Salaries are based on qualifications and experience and typically range from $74,150 to $87,230 (job grade 15)
Deskside Support Analyst Jobs
By Compugen Inc At Toronto, Ontario, Canada
Knowledge of incident and problem management tools including Cherwell
Experience supporting users with remote support tools such as Logmein Rescue
Strong Windows 10 OS knowledge
Strong knowledge of Active Directory and O365 Azure AD
Knowledge of PowerShell scripting policies
Experience supporting Office Suite of products including O365
Deskside Support Engineer Jobs
By Concentrix At Mississauga, Ontario, Canada
Proven problem management, incident management, customer/client management, change management, RCA and ticket analysis experience.
Demonstrable experience using desktop management tools such as WDS, WSUS, SCCM, Bomgar, Zoho, BigFix or equivalent.
Manage and resolve tickets within prescribed SLAs using Remedy.
Manage testing and failover of the business continuity plan.
Manage local DNS/DHCP/File server/Tivoli server to support day-to-day operations.
CompTIA A+/Desktop+, MCSA/MCSE and/or CCNA or similar certifications required. Bachelor’s degree/diploma in Computer Science preferred.
Bilingual Deskside Support (Intermediate)
By Insight At Montreal, Quebec, Canada
Qualification (education, Experince, Knowledge, Skills, And Abilities)
7x24 on-call may be requirement for this role
A+ Certification and MCP preferred
ITIL v3 or greater certification nice to have but not required
Minimum of two (2) years of related job experience
Experience with Windows operating systems
Deskside Support Analyst (Fly In/Fly Out)
By Compugen Inc At Calgary, Alberta, Canada
A college or university education within Computer Sciences
2 years of experience with desktop deployments, troubleshooting and upgrades
Previous experience completing complex Installs, moves, adds, changes of computer equipment
Effective written and verbal interpersonal skills
Willingness to travel to remote sites in Alberta’s Oil Sands region (fly in/fly out)
Participate in imaging and deployment of desktops, laptops and peripherals following deployment documentation and checklists
Deskside Support Technician Jobs
By The Judge Group At Formosa, Ontario, Canada
Dell hardware to be set up, application used to build OS to install software, need to manage this, test the computer
Ticketing experience (emails, phone calls, system ticketing)
Experience with setting up and configuring hardware (Dell preferred)
Experience with printers, phone and email
This job will have the following responsibilities:
Resolve tickets, address needs (Syncro MSP)
Deskside Support Technician Jobs
By HCLTech At Quebec, Canada
● Inventory and Asset Management – Depot Operations
● Responsible for asset tagging and entering all incoming equipment into our asset management system
● Ensure that hardware is properly assigned and updated into our management system
BASIC QUALIFICATIONS / QUALITIES WE LOOK FOR:
● Prefer 3-5 years IT experience, including technical training
● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications
Deskside Support Technician Jobs
By PeopleToGo At Toronto, Ontario, Canada
Manage and process requests and incidents submitted
Meet with users if a situation cannot be corrected remotely;
Knowledge of CSSM for sharing applications and Active Directory for assigning groups;
Excellent troubleshooting and incident resolution skills;
Strong communication skills; fluency in spoken and written English; French is an asset;
Good interpersonal skills, team player and contributor to a positive team dynamic;
Deskside Support Jobs
By Apptoza Inc. At Toronto, Ontario, Canada
Relevant Skills and Qualifications: Experience in IT support, knowledge of Windows and Mac OS, and experience with remote support tools
Technical Support: Knowledge of hardware and software, and experience in troubleshooting
Analytical Skills: Ability to analyze and solve complex technical problems
Customer Support: Excellent customer service skills and the ability to communicate effectively with end users
Communication: Strong verbal and written communication skills
Troubleshooting: Ability to troubleshoot and resolve technical issues
Bilingual Deskside Technician Ii - French Canadian
By Stefanini North America and APAC At Québec, Quebec, Canada
Inventory management of IT assets including asset auditing
Experience supporting remote facilities and users
Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
Excellent verbal and written communication skills
High level of professionalism and strong personal interaction skills
Deskside / Desktop / End User Computer experience, ideally in a corporate environment
Deskside Support, 3 Days A Week, Contract
By Compugen Inc At Hamilton, Ontario, Canada
Utilize your experience, and knowledge for customer documentation development
Deliver an exceptional customer experience while maintaining contractual service levels
High School Diploma, along with A+ Certification is required
Experience with Tier 1 vendors (HP, Dell, Lenovo, Lexmark, Xerox, etc.)
Experience with Servers, Switches, Routers and Wi-Fi
Experience with current Operating Systems
Deskside Technician- Onsite Toronto
By Coreio Inc. At Greater Toronto Area, Canada
Associates Degree or technical training or equivalent combination of education and experience
Consistently demonstrate interpersonal and customer service skills
1 - 2 years of work related experience
Experience working with laptops and both Windows 10 operating systems
CompTIA A+ and Windows 10 certification highly preferred
Excellent customer service and communication skills
Deskside Support Technician Jobs
By PeopleToGo At Montreal, Quebec, Canada
Maintain all required OEM Certifications as directed by Management
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Typically requires technical school certification or equivalent of 3-5 years of relevant experience
Display outstanding technical and professional services skills at all times
Other duties or certifications may be assigned to meet business needs
Excellence in communication and customer-facing skills
Manager Technical Support Services (Deskside)
By Compass Group Canada At Mississauga, Ontario, Canada
3-5 Years audiovisual technology management experience and presentation technologies experience.
Prepare daily, weekly, monthly incident reports for management and business and contribute to preparation and management of department budget.
Demonstrate ability and willingness to share ideas with Associates, peers and management.
Embrace a coaching culture, provide feedback to Associates, peers and management.
Print management operations and troubleshooting preferred.
Bachelor’s degree in computer science or combination of education and experience.

Are you looking for a job that will let you use your technical skills to help people? We are looking for a Deskside Support Technician to provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring new systems, and providing excellent customer service. If you have a passion for technology and helping others, this is the job for you!

A Deskside Support Technician is responsible for providing technical assistance and support to users of computer systems, hardware, and software. They are responsible for troubleshooting and resolving technical issues, installing and configuring hardware and software, and providing training and guidance to users.

What is Deskside Support Technician Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and solve technical problems
• Knowledge of network and internet protocols
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Deskside Support Technician Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification
• Experience with Windows and Mac operating systems
• Experience with network and internet protocols

What is Deskside Support Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network and internet protocols
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of customer service and communication

What is Deskside Support Technician Experience?

• Previous experience in a technical support role
• Experience with Windows and Mac operating systems
• Experience with network and internet protocols
• Experience with customer service and communication
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