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Client Technical Support Specialist Jobs in Ontario

Premier Technical Support Specialist
By Lenovo At Markham, Ontario, Canada
Collaborate with Level 2 engineers and technical account managers to resolve customer escalations.
Minimum of 1-3 years of experience in technical support or customer-facing technical role
CompTIA certifications (A+, Network+, Security+, etc.)
Degree in Computer Science, Information Technology, or related field; or equivalent experience.
Experience working in a call center type of enviorment.
Excellent communication, interpersonal, and problem-solving skills.
Technical Support Specialist - Video Broadcast
By Ross Video At Ottawa, Ontario, Canada
Document knowledge in the form of knowledge base technical notes and articles
Technical diploma and knowledge of broadcast systems
Customer service experience in a technical support environment
Excellent trouble shooting and debugging skills
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
Strong knowledge of Microsoft Office applications
Technical Support Specialist (Scientific Products)
By Standard BioTools At Markham, Ontario, Canada
Outstanding troubleshooting and problem solving skills combined with a genuine desire to see the customer succeed
Self-motivation, attention to detail and excellent communication skills
Keep customers front and center in all of our work
Be accountable and deliver on commitments
Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment
Provide exceptionally competent phone and email support to our customers, distributors and staff
Technical Support Specialist Jobs
By Sectigo At Ottawa, Ontario, Canada
Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
Must have the ability to thrive in a start-up environment while applying existing skill sets and training to increase knowledge base.
Prioritize and manage several open issues at one time.
Contribute to create Knowledge Base of known issues and their fixes.
Additional responsibilities and special projects as assigned.
High School Diploma; Bachelors or college degree in business and/or technical related field or equivalent work experience.
Technical Support Specialist Jobs
By Symplicity At Hamilton, Ontario, Canada
Work closely under the guidance and direction of our management team to learn Orbis systems and methods;
Self-manage your time and look for ways of improving the functionality of the products while offering suggestions for future development;
Be a resource in the expansion and updating of our knowledge base resources;
Manage communication with institutions to ensure system access and timely updates;
Utilize effective and timely communication skills in interpersonal relationships with customers and Orbis staff;
Professional or co-op experience in software technical support;
Technical Support Specialist Jobs
By Adecco At London, Ontario, Canada
Qualifications / Skills / Experience:
Medical and dental benefits once qualified
Excellent written and oral communication skills.
Above average computing and navigational skills
Experience with ticketing systems is an asset
Good knowledge of Microsoft 0365 products (Word, Excel, OneNote and PowerPoint)
Technical Support Specialist Ii
By Sectigo At Ottawa, Ontario, Canada
Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
Must have the ability to thrive in a start-up environment while applying existing skill sets and training to increase knowledge base.
Prioritize and manage several open issues at one time.
Contribute to create Knowledge Base of known issues and their fixes.
Additional responsibilities and special projects as assigned.
High School Diploma: Bachelors or college degree in business and/or technical related field or equivalent experience preferred.
Technical Support Specialist Jobs
By Hire DigITalent Inc. At Guelph, Ontario, Canada
Responsible for the maintenance of ongoing documentation, including test cases, job aids, knowledge articles, system manuals, checklists, and timelines
Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
4+ years of related experience as a Systems Analyst
Strong analytical, problem solving, and communication skills
Experience with functional design, configuration, deployment, and testing of enterprise software applications
Working knowledge in application servers, web servers, operating systems, web services, network, and web application architectural concepts
Technical Support Specialist Jobs
By Infinity Solutions At Brampton, Ontario, Canada
We have a NEW requirement for a Technical Executive with one of our clients.
• Strong knowledge of Databases for both relational and NoSQL DBs (Oracle, Cassandra)
• Strong knowledge of Apache and Tomcat for both development and support
• Experience with File Transfer protocols (FTP, SFTP/SCP, HTTP/SSL, AS2, Connect: Direct, SMTP), PGP
• Experience with Globalscape EFT 8.x version and Automate BPA 11.x is an asset
• Scripting/Development skills with XML/XPATH, HTML, CSS, Shell Scripts
Senior Technical Support Specialist (Av)
By TalentSphere Staffing Solutions At Niagara Falls, Ontario, Canada
Analytical and problem-solving/troubleshooting abilities with deductive reasoning skills.
10+ years’ experience in leading, and developing technicians in systems installation, integration, testing, troubleshooting, and commissioning, and system support is required.
Demonstrable knowledge of audio, video, control, lighting and networking systems and standards.
Experience interfacing with builders, trades, consultants, tech support, end users.
Excellent written and oral communication skills, including strong interpersonal and customer service skills.
Experience in reading/understanding architecture, electrical, structural & AV systems drawings.
Senior Technical Support Specialist
By Green Infrastructure Partners At Ottawa, Ontario, Canada
· Promote and represent the corporate culture and core values in all aspects of the job duties.
· Manage IT assets through our onboarding and offboarding processes.
· Assist with “on-call” responsibilities
· Degree or post-secondary education in Computer Science
· Minimum 5-7 years of Information Technology experience
· Industry certifications are preferred, specifically ITIL, Microsoft, VMWare and Cisco.
Elevator Technical Support Specialist
By Savaria Inc At Brampton, Ontario, Canada

Looking for a skilled elevator technician with experience in installation & troubleshooting to join our inside Technical Support team. Potential for 50/50 in-house support & field ...

Technical Support Specialist Manager
By Compass Group Canada At Mississauga, Ontario, Canada
3-5 Years audiovisual technology management experience and presentation technologies experience.
Prepare daily, weekly, monthly incident reports for management and business and contribute to preparation and management of department budget.
Demonstrate ability and willingness to share ideas with Associates, peers and management.
Embrace a coaching culture, provide feedback to Associates, peers and management.
Print management operations and troubleshooting preferred.
Bachelor’s degree in computer science or combination of education and experience.
Technical Support Specialist Jobs
By Insight Global At Whitchurch-Stouffville, Ontario, Canada
- Experience resolving printer, network connectivity, and software issues for end-users
- Experience in working in a multi-site large enterprise environment
- Must have high level knowledge of Windows and Apple computing devices (mobile and desktop)
- Strong knowledge of PC hardware
- Ability to effectively interact with customers at all levels within the organization