Client Technical Support Specialist Jobs in Saskatchewan

Exceptional time management skills, being able to handle a case load and prioritize critical items

Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities

Minimum 3 years’ experience in a technical support environment.

Experience in IT, networking, communications, programming and testing desirable

Extensive experience working in a customer facing role

A strong appreciation for delivering top tier customer experience

Serve as an internal product expert, demonstrating in-depth knowledge of our hardware, mobile and web apps

Create and maintain comprehensive support documentation including videos, knowledge base articles, getting started guides, and manuals

Experience or familiarity with the agriculture industry is highly desirable.

Excellent communication skills, both verbal and written.

Experience in providing outstanding customer support, ideally in a technical environment.

Provide Tier 1 phone and email support