Travel Operation Manager Jobs

About Cascadia Motivation

Before founding Cascadia Motivation, our ownership group was involved in the manufacturing and distribution industry, where we used various incentives within our own business for our customers and employees.

In so doing, we learned first-hand the value of incentive-based programs in building business relationships and motivating people.

We began to ask ourselves: If this works for us, wouldn’t it work for other companies? Could we help them use our methods to get the results we did?

In 1984, we began to answer that question by founding Cascadia Motivation (then called Carlson Tours and Incentive Travel Ltd.). Since then we have continuously innovated and grown, becoming a trusted leader within our industry.

Unlike in larger corporations, Cascadia’s principals are actively and personally involved in the business. This hands-on management style allows us to create one-of-a-kind programs. We bring over 100 years of combined experience in the performance improvement industry to every client we serve.

Cascadia Motivation is a privately held corporation registered in the province of Alberta. We serve companies across Canada and the United States.

At Cascadia Motivation, we offer challenging and rewarding career opportunities. Our culture is built on professional excellence, collaboration, innovation, thought leadership, and entrepreneurialism.

We are Canada's leading sustainable corporate event and incentive management company. We have planned and executed events in over 95 counties since our founding 39 years ago. We're the first incentive planning company in Canada to achieve the prestigious Event Sustainability Management Systems Certificate ISO 20121:2012.

Travel Operations Manager

Role: Travel Operations Manager

Location: Ontario

Expected Start Date: As Soon As Possible

Salary: Competitive, plus benefits

Team:Travel Operations

Reports to: Chief Operating Office

This position is Remote.

As a Travel Operations Manager, you will be:

• Developing timelines and schedules
• Working closely with the clients.
• Developing and maintaining detailed and comprehensive event summaries to monitor the health of each program; compiling all details and ensuring seamless execution.
• Providing the firm with a “one-stop approach” to event planning, including:
• Researching, developing, planning, and executing business development client events that meet the quality expectations that our reputation is built on.
• Managing budgets and project-managing events
• Negotiating contracts
• Managing materials, invitations, RSVPs, onsite staffing, AV requirements, vendor/supplier relationships, registration, catering, gifts, and entertainment.
• Selecting venues or virtual event platforms – Zoom, WebEx, Teams
• Producing detailed and comprehensive event reports (pre and post), tracking attendance, budget, opportunities, and successes. Making recommendations for future events: analyzing ROI, scheduling post-mortem meetings with responsible lawyers to discuss “best practices”, and “lessons learned”, and leveraging our events for business development purposes.
• Liaising with stakeholders, management, and vendors
• Providing high-level strategic event planning advice (hospitality and content) on topics, venues, technology, pacing, targeting, contacting, dates, trends, formats, and presentations.
• Contributing to the Clients and Markets department initiatives and special projects, as required.

As our ideal candidate, you will distinguish yourself by the following profile:

• Ability to develop strong professional relationships.
• High level of initiative, attention to detail, and excellent follow-up skills.
• Post-secondary education in business, marketing, communications, and/or a diploma in event planning is an asset.
• Strong client service approach with a creative vision to deliver enhanced experiences.
• Flexibility to work extra hours during peak periods, and regularly outside of normal business hours.
• Superior organizational skills and ability to handle many projects concurrently.
• Professional designation of an asset (CMP, DES, VEMM, PMP).
• Ability to work onsite.
• Four years experience in event planning in corporate, hospitality, and/or not-for-profit environments.
• Ability to convey professional maturity and a “business-oriented” approach.

As Travel Operation Manager, you will have access to:

• Competitive compensation, paid overtime, and generous time off, including a day off to volunteer and a day off for your birthday.
• A commitment to professional development and growth opportunities for our people at all levels, supported by training and certifications paid for by Cascadia.
• Strong community involvement and a commitment to sustainability and bettering the world.
• Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.

We thank all applicants for their interest; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. Cascadia is an equal-opportunity employer. Please notify us if you require accommodation at any time during the recruitment process.