Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Learning Technology Specialist
- Technology Platform Specialist
- Technology Analyst Specialist
- Instructional Technology Specialist
- Marketing Technology Specialist
- Event Technology Specialist
- Enterprise Technology Specialist
- Digital Technology Specialist
- Technology Infrastructure Specialist
- Virtualization Specialist Technology
Some similar recruitments
Event Design Specialist Jobs
Recruited by Bespoke Audio Visual 8 months ago
Address Etobicoke, Ontario, Canada
Lead, Infrastructure Specialist Jobs
Recruited by Kyndryl 8 months ago
Address Markham, Ontario, Canada
Digital Technology Support Specialist
Recruited by London Machinery Inc. 8 months ago
Address London, Ontario, Canada
Event Specialist Jobs
Recruited by Region of Peel 9 months ago
Address Brampton, Ontario, Canada
Director, Technology Infrastructure Services
Recruited by Trillium Health Partners 9 months ago
Address Mississauga, Ontario, Canada
Technology Transfer Specialist Jobs
Recruited by Cheme 9 months ago
Address Milton, Ontario, Canada
Devops Lead - Data Virtualization - Hybrid
Recruited by Citi 9 months ago
Address Mississauga, Ontario, Canada
Enterprise Architect, L3 (X2) - Enterprise Architecture Technology Assessment Specialist
Recruited by Procom 9 months ago
Address Ottawa, Ontario, Canada
Technology Hardware Sales Specialist
Recruited by Olade Consulting Inc. 9 months ago
Address Brampton, Ontario, Canada
Technology And Geopolitical Analyst
Recruited by TechInsights 9 months ago
Address Ottawa, Ontario, Canada
Information Technology Infrastructure Specialist
Recruited by Kontingence Recruitment 10 months ago
Address Markham, Ontario, Canada
Enterprise Learning Technology Solutions Partner
Recruited by AstraZeneca 10 months ago
Address Mississauga, Ontario, Canada
Enterprise Learning Technology Operations Director
Recruited by AstraZeneca 10 months ago
Address Mississauga, Ontario, Canada
Technology Specialist Jobs
Recruited by Akkodis 11 months ago
Address Brampton, Ontario, Canada
Infrastructure Specialist Jobs
Recruited by Rogers Communications 1 year ago
Address Brampton, Ontario, Canada
Enterprise Technology Sales Executive
Recruited by Tidal Commerce 1 year ago
Address Richmond Hill, Ontario, Canada
Enterprise Resources Planning Specialist
Recruited by Silfab Solar Inc. 1 year ago
Address Mississauga, Ontario, Canada
Marketing Technology Specialist Jobs
Recruited by Godspeed Group 1 year ago
Address Mississauga, Ontario, Canada
Technology Specialist Jobs
Company | TELUS |
Address | Mississauga, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Telecommunications,Utilities |
Expires | 2023-07-25 |
Posted at | 10 months ago |
Description
- Provide status updates and written reports for customer, management and executive teams
- Lead collaboration of internal and external IT teams to recover services
- Determine correct escalation path and ensure adequate support is provided in a timely manner
- Work in a team environment
- Assist in the continuous improvement of TELUS Command Centre processes and procedures
- Participate in Change Management review and be the approver for emergency changes
- Perform daily operational tasks as required
- Detect incidents/problems using various monitoring tools
- Take ownership of all outages until service is recovered
- Accountable for follow up actions with various resolver teams after each incident where applicable
- Commended for your self-motivation, decision-making and conflict management skills
- Distinguished for your exceptional written and verbal communication skills along with an ability to work under minimal supervision
- Comfortable with public speaking and writing
- 3-5+ years supporting IT infrastructure/services in a complex IT environment
- You hold an undergraduate degree (Applied Science, Computer Science, Business, English) or post-secondary technical diploma/certificate
- 3-5+ years working with technologies used to support services in large and complex Data Centre environments, including demonstrated ability to provide Incident Management support and resolution in a timely manner
- Proficient skills in Microsoft Office suite (Excel, Access, Word, and PowerPoint), along with Google suite (Drive, Docs and Chat)
- Excellent decision-maker with focus on service recovery
- Demonstrated ability to provide Incident Management support and resolution within large Data Centre environments in a timely manner
- Strong understanding of ITILv3 or ITILv4 framework
- This position will be based at Laird Internet Data Centre in Toronto
- As a condition of employment, all personnel whose job functions require they work at a Data Centre and/or have access to detailed knowledge of technology related to client service delivery, are subject to a personnel security screening conducted through the Government of Canada and RCMP
- Strong networking and interpersonal skills, highly customer-focused and be able to lead conference calls with authority
- Background and/or past work experience in telecommunications, data centre, network, corporate security, or systems operations areas will be beneficial during the recovery of an incident
- Bilingual (English/French)
- Experience using analytic and reporting tools (e.g. Domo, Tableau, Jira, etc.) and the ability to understand complex data as well as providing meaningful insight to others
-
Agente Ou Agent De Prévention De Soir Au Service De La Gestion Des Sentences
By Ministère de la sécurité publique At Montreal, Quebec, Canada 7 months ago
-
Lead Line Cook/Manager On Duty
By Impact Kitchen At Greater Toronto Area, Canada 7 months ago
-
Refinish Tech (Temporary) Jobs
By Boyd Group Services Inc. At Saskatoon, Saskatchewan, Canada 7 months ago
-
Vice President - Treasury
By Boyd Group Services Inc. At Winnipeg, Manitoba, Canada 7 months ago
-
Rock Mechanics Eit Jobs
By WSP in Canada At Greater Sudbury, Ontario, Canada 7 months ago