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Supervisor, Warehouse Jobs

Company

Woodbine Entertainment
Address Etobicoke, Ontario, Canada
Employment type FULL_TIME
Salary
Category Entertainment Providers
Expires 2023-05-22
Posted at 1 year ago
Job Description
Job Responsibilities
Customer Service
  • Deliver and demonstrate timely, courteous service, accuracy and preparedness
  • Address all product and service needs, requests and concerns promptly
  • Provide timely and accurate documentation for all transactions
  • Provide prompt and courteous services to all outlets
  • Maintain thorough and organized documentation to ensure prompt receipt, delivery and follow up on all products
Staffing
  • Ensure cleanliness of employee work area
  • Lead and motivate team in delivering service excellence, performance and productivity standards
  • Assist and train employees in all aspects of the operation
  • Provide ongoing guidance, coaching and feedback to develop employee skills, productivity and teamwork
  • Monitor and appraise staff performance
  • Communicate and uphold company policies, regulations, procedures and performance standards
  • Conduct disciplinary action when necessary
  • Uphold and enforce compliance with employee handbook, uniform and grooming standards at all times
  • Ensure all government regulations are correctly adhered to and record/correct deviations
Operations
  • Contribute to overall operation efficiency, productivity and profitability product
  • Manage stock rotation of all food and beverage product.
  • Oversee receiving, storing and issuing all warehouse food, beverage, liquor beer and paper supplies
  • Produce purchase requisitions for all food and liquor products
  • Monitor quality of product and address any variations
Financial/Admin
  • Maintain staff attendance records and personnel files
  • Work in close cooperation with outlets to ensure accurate ordering and required inventory levels
  • Ensure billing and product accuracy for all items issued to outlets
Communication
  • Develop and maintain working relationships with suppliers and departments
  • Report and follow up on faulty equipment and complete work orders for maintenance
  • Immediately notify buyers of all short shipments, returns, late shipments or culinary concerns as they occur
  • Advise Manager of all disciplinary action
  • Inform Manager, Warehouse & Purchasing of any occurrences which may impede operational efficiency
  • Identify and recommend opportunities for improving service support or operational performance
  • Report any special occurrences or inconsistences to Manager
  • Manage information to maintain and improve food quality, service satisfaction team- work and operational effectiveness
Job Specifications
  • Sound Knowledge of English language (written and verbal)
  • 1-2 years practical experience in supervising a warehouse operation
  • Experience with PC network and associated business software an asset
  • Certified in an accredited safe food handling program
  • Certified in WHMIS
  • Experience working in a unionized environment