Operations Supervisor Jobs

Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment and enables our team to thrive. Over the past 40+ years, we’ve grown into a significant operation of more than 80 sites across North America and Europe and 6,000 team members.

JOB SUMMARY

The Operations Supervisor will be responsible for all facets of the operations on the shift. This involves leading all aspects of operational performance, customer relations, continuous improvement, and people development.

Shifts Available:

Afternoons: 2:00pm – 10:00pm

Midnights: 10:00pm – 6:00am

RESPONSIBILITIES:

• Develop loyal, empowered and engaged workforce
• Follow all company Policies, Rules, Communication Notices, directions provided work instructions/process maps
• Maintain care and control of labour force
• Ensure productivity/ quality performance metrics are reached in an effective, efficient, and safe manner
• Responsible for organizational planning, metrics reporting and monitoring
• Deliver performance evaluations
• Provide leadership and guidance while promoting a positive work environment
• Coordinate, assign and review the work of all Warehouse Associates/Material Handlers
• Communicate with the customer providing exceptional customer service
• Mentor, coach and train staff in their job duties and responsibilities
• Analyze all opportunities and recommend ways to improve efficiency and reduce costs
• Ensure daily reporting of operational, attendance and quality requirements are completed
• Work in a collaborative manner with all levels of management
• Analyze and identify all performance related issues and ensure corrective steps are taken
• Perform special projects as required

EDUCATION /JOB KNOWLEDGE/EXPERIENCE:

• Ideally, they will also have previously earned a post-secondary degree or diploma
• The Supervisor will have a minimum 5 years of relevant experience
• Maintaining a Controlled Goods security clearance is an expectation of employment
• Use of a reliable vehicle every day and maintaining a valid driver’s license

CORE COMPETENCIES:

• Predictable, full attendance is an essential function of the job
• People oriented; authentic; integrity; trustworthy ; communicative leader
• Detail-oriented with excellent follow up practices
• Maintain a cheerful and professional manner in all correspondence and communications
• Ability to follow all company Policies, Rules and guidelines while working safely
• Challenges status quo by developing and recommending modifications to existing processes
• Holistic thinker with situational awareness that shall assume responsibility role
• Capable of multi-tasking and highly organized, with excellent time management skills
• Provide leadership and guidance
• Contribute in a positive manner to employee morale

Why Join Us

• Life and disability insurance
• Medical, dental, and vision coverage for you and your family
• The opportunity to build a career with a growing company
• A Retirement Savings Program with a company match
• Wellness programs to support your family’s well-being
• Work in an environment where safety is our first priority