Store Manager - Rockland Centre

Come and join one of the world’s top footwear companies

GEOX is a Italian shoe manufacturer and retailer founded in 1995 by Mario Polegato. The brand name, Geox, was created from a mixture between the Greek word “geo” (earth), and “x”, a letter-element symbolizing technology.

At GEOX our vision is to put our absolute best in everything we do. We are always open to changing and improving . We identify , through constant research , the most advanced technologies and the latest trends , so that we can eventually incorporate them in our unique products .

GEOX, the shoe that breathes, is always on the lookout for talented, ambitious, motivated, and dynamic individuals to become part of our team:

WHY WORK WITH US!

• Merchandise discount program
• Group benefit plan
• Career advancement

Job title: Store Manager

Reports to: Country Manager

Key Responsibilities:

SALES & STORE OPERATIONS

Sales Analysis:

• Analyze and review all store sales reports and actions to maximize sales opportunities

Inventory Management:

• Maintain accurate store inventory including movements, processing damages, mismates, and investigating negative on hands
• Prepare for and conduct store inventory procedures
• Communicate all product needs to District Managers
• Follow, understand and execute all inventory handling procedures in a timely manner, including consolidations, recalls, markdowns and shipment receiving;

Loss Prevention & Security:

• Follow all operating and cash management policies & procedures to protect store assets and minimize loss, including proper administration

Maintain Health & Safety Standards:

• Ensure all store staff follow ladder safety policy
• Follow all health & safety standards to maintain a safe work environment for all staff and customers including submitting incident reports as required

Store Set-up & Organization:

• Keep all areas of the store organized, including stockrooms, POP storage, bathrooms, and store administration
• Set up all areas of the store such as stockrooms, cash desks, communication boards and operational binders to standard

Communication:

• Effective e-mail management to share relevant corporate and store information with store teams
• Facilitate management and store meetings to align the team on sales and operational objectives and achieve budgets
• Maintain all staff communication boards with current and up-to-date information

PEOPLE MANAGEMENT

• On-boarding: positively integrate new and promoted employees within the team and promote accelerated productivity
• Staff Planning: ongoing evaluation of staff to determine needs, for day-to-day operations
• Fun Atmosphere – foster a fun and motivating work environment by building positive relationships and maintaining open communication channels with the team and Head Office
• Scheduling: optimize store schedules to achieve budget and SPH goals; live management of the schedule to react to business trends and manage payroll costs
• Evaluating: conduct daily/weekly ongoing evaluation using the Performance Tools to share informal and formal feedback for continuous improved performance
• Training: provide ongoing formal and informal training on GEOX Service Model, technologies, patents and new company initiatives to foster exceptional performance
• Performance Management: ability to diagnose, develop and review the performance of the staff; conduct annual performance reviews

Customer Experience

Service Model Ambassador:

• Resolve customer service challenges in a positive and professional manner for a win/win outcome
• Ensure every team member delivers the GEOX Service Model with every customer interaction in a friendly, helpful and sincere way that results in an exceptional customer experience
• Leverage all customer services to build further loyalty by capturing every customer e-mail to build Benefeet database and offering GEOX@Home where necessary
• Lead by example

Visual Merchandising Ambassador:

• Uphold physical store maintenance standards in order to create a functional, safe, clean and brand propelling store environment
• Ensure store visual standards are adapted to react to the business results while preserving brand integrity
• Uphold brand presentation by maintaining visual standards at all times
• Ensure all corporate visual directives are read, understood and applied by all staff

Brand Ambassador:

• Passionate and knowledgeable of all GEOX technologies, products and patents
• Knowledgeable in communicating all aspects of product including store collections, best sellers and seasonal product trends
• Create solid partnerships with the mall, local community and corporate partners to identify business opportunities that results in an increase in store traffic and sales
• Facilitate all staff learning to confidently and passionately interact with every customer

Position Requirements:

Minimum 5 years’ experience in the retail industry. Management experience in a results

focused and customer centric retail environment (preferably fashion apparel/footwear)

Education:

University/College Degree or commensurate retail experience

Required Skills:

• Communication skills - ability to clearly communicate & articulate key ideas and concepts with people at all levels of the business
• Solid people management & interpersonal skills – proven ability to build positive relationships to coach staff with increasing sales performances and furthering retail career development
• Business acumen - understand key retail performance metrics, and can connect results to business decisions and personal work tasks
• Strong quantitative analytical skills: can extract and interpret information to justify business decisions
• Strong computer and system skills – proficiency in Microsoft Excel and POS system
• Organizational skills – can manage multiple tasks to prioritize and meet objectives and critical deadlines; able to plan and execute

HOW TO APPLY:

Please apply on line

We thank all candidates for their interest in GEOX Shoes, however only those chosen for interviews will be contacted.

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