Store Manager - (Need Urgently)

GENERAL FUNCTION

The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.

Major Duties & Responsibilities

• Demonstrates the Diamond Service Principals and Service Vision with all customers and patients.
• Strives to achieve "Far Exceeds Expectations" on all targets set in the following areas:
• Conveys a commitment to providing unsurpassed Customer Service through ensuring the LensCrafters' staff performs the Sales and Service Process steps.
• Provides on-the-job training and guidance to team members making use of Company provided programs.
• Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability.

Basic Qualifications

• Comprehensive knowledge from operations, processes and business implications
• Ability to manage time under aggressive deadlines
• Strong influencing and negotiating skills
• Strong communicator and listener
• High School graduate or equivalent

Preferred Qualifications:

• College degree or equivalent
• Knowledge of current store merchandise
• Previous experience in customer service and retail