Staff Marketing Content Designer - Shop (Remote, Americas)

About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About The Role

• Act like an owner who cares deeply about the final output as much as the content involved
• Write new product and feature landing pages in collaboration with product marketing managers, designers, and developers
• Run A/B tests on existing content to explore how voice, tone, and vocabulary can affect conversion on a large scale
• Create and iterate on the experiences that make up the core journeys of our buyer, merchants and potential merchants
• Work with our email marketing team to build and improve life-cycle emails and drip campaigns
• Be a teacher, advocating for the importance of content across the company, and empowering everyone at Shopify to write their own great content through training, learning resources, and support
• Work with Shop’s creative team to craft campaigns of varying sizes across multiple channels, understanding and leveraging their nuances to ensure the right message for the right person at the right time
• Multi-task across simultaneous projects and deadlines, collaborating with appropriate team members

Qualifications

• Critical thinker who understands the long and short-term impact of decisions to projects
• Hard-working with a "no task is too small" attitude
• Experience working across multiple audiences, adapting and evolving brand tone of voice, leading the development and execution of brand narratives with a clear and consistent tone of voice
• Demonstrated ability to create high-quality content that improves customer acquisition and user experience
• Strong problem-solving skills with the ability to thrive in a fast-paced environment
• Direct experience collaborating with a team throughout the project lifecycle
• Strong grasp of the connection of your craft to business outcomes including growth, strategy, and structure
• Experience demonstrates a history of proactivity, organization, attention to detail, and getting things done

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.