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Ux Content Designer Jobs

Company

Pleo

Address Montreal, Quebec, Canada
Employment type FULL_TIME
Salary
Category Financial Services
Expires 2023-10-04
Posted at 8 months ago
Job Description
The world of finance is full of jargon. The good news is that Pleo is not strictly a finance product. We’re used by thousands of people as a means to buy the stuff they need to do their job. The exchange of money for goods and services is a part of this. A more significant factor is knowing what you can buy, how to buy, and what to do once you’ve bought it.


It’s Pleo’s place to be clear and understandable. Sure, there are spaces to inject a bit of our brand voice – but not at the expense of clarity. Pleo is a means to an end; we get out of the way.


Naturally, most of our product strives for ultimate simplicity, but simplicity is complicated. Often we have to translate a complex business process into an easy interface – and in that interface, copy plays an integral role in its success. This is why our UX Content Designer position is in the design team, working hands-on with designers to figure out the solution.


The Role:


  • Educate the broader organisation, from sales to support, around proper product terminology
  • Take part in design reviews and give feedback and coaching when needed
  • Work with other writers from our Brand team to define and implement tone and voice standards
  • Collaborate with product managers, strategists, engineers, and researchers
  • A full-time writer in our small and mighty product engagement team – with lots of room for career growth as the discipline grows within our company
  • Create clear, consistent, and impactful copy across all of our product interfaces
  • Freedom to define your own approach for bringing great copy into our product and culture
  • Improve the writing capabilities of our Product Design team with processes, practices and education
  • Make data-informed decisions around writing and its impact


Who are you?


  • Familiarity with customer research and content testing
  • A curiosity for how things work and a desire to make them better
  • An eye for human-centric design and Content Design best practices
  • Interest in writing style and tone guidelines and facilitating workshops with other teams
  • Have a portfolio showcasing content design work and its impact on user experiences and/ or product-led growth
  • Experience working in product design and development
  • 2-3 years of experience in UX content design
  • A fluent English speaker


It's nerve-wracking writing for a writer. Please see any mistakes in this post as a deliberate tactic to trigger you.


Show Me The Benefits


  • Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise on the family due to work
  • A €2500 annual flex benefits package (maybe you want to buy additional holidays, pay for the gym, book a professional coach or pay part of your MBA - completely up to you!)
  • Catered lunch in our offices
  • 25 days of annual holidays, on top of the standardised festive and bank-related ones, of course
  • Get your own Pleo card, which means full autonomy and no out-of-pocket spending
  • Loads of weird and wonderful niche communities to join in the company


Why join us?


Working at Pleo means you're working on something very exciting: the future of work. Through fintech we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Based on some pretty amazing Series C-round investment in 2021 we think we're onto something big.


So, in a nutshell, that's Pleo. Today we are a 800+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal, or Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance. If you don't work in the office with us we'll help you get up the best remote setup possible and will fly you in for our amazing team camps ✈️


About Your Application


  • When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page
  • We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs
  • Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
  • We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊