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Sr. Project Manager Jobs
Company | Converge Technology Solutions Corp. |
Address | Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-05-11 |
Posted at | 1 year ago |
The Senior Project Manager role is a key client-facing position that maintains our customer relationships and manages the efficient delivery of Portage CyberTech's advisory consulting and implementation services. Selected tasks include:
- Gather client requirements
- Create/update the Client Portfolio
- Coordinate with internal technical resources
- Manage client contracts and ensure that all deliverables are completed
- Create and update Jira tasks
- Lead new client onboarding activities
- Create/update the Service Brief
- Lead annual client service reviews
- Manage our client deliverables
- Build a relationship with each client based on trust and integrity
- Chair regular client meetings, collect action items, and follow up as needed
- Be a primary point of contact for client inquiries and requests
- Help refine deliverables so that they have a consistent style across clients
- Streamline our client management processes
Job Requirements:
- Ability to manage the quality of other people’s work output
- 3 plus years of client delivery management
- Fantastic program / project management skills
- Domain expertise in SaaS, Cloud Computing, or other web technologies is an asset
- Experience with any security frameworks is an asset
- Highly ethical and professional in all client interactions
- Quantitative or analytical work experience
- Demonstrated life-long learner
- Strong customer interaction skills including phone, in-person, presentation and writing skill
- Ability to work collaboratively as a member of a top performing team
- Experience with any compliance standards is an asset
- Able to bring a sophisticated professional aesthetic to all client deliverables
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