Sr. Operations Manager Jobs

Description
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities

• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements

• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Lift and move totes up to 49 pounds each
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
• Continual standing and/or walking an average of 5 miles daily

Basic Qualifications

• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Bachelor’s Degree or 2+ years Amazon experience.
• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
• Prior experience with performance metrics, process improvement and Lean techniques.

Preferred Qualifications

• Experience with a contingent workforce during peak seasons
• Degree in Engineering, Operations or related field and MBA preferred
• Ability to handle changing priorities and use good judgment in stressful situations
• Interest in long-term career development through assignments in multiple FCs across the nation

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

Company - AMZN CAN Fulfillment Svcs, ULC
Job ID: A2378399