Senior Manager, Class Action Administration

Job Type: Permanent
Reference code: 123429
Primary Location: Toronto, Ontario, Canada
All Available Locations: Toronto, ON
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.

• Be encouraged to deepen your technical skills…whatever those may be.
• Partner with clients to solve their most complex problems
• Learn from deep subject matter experts through mentoring and on the job coaching

Are you looking for an exciting opportunity to work with Deloitte’s Financial Advisory team? Our team is expanding!
What will your typical day look like?
In this role, you will work as part of the Class Action Administration team to oversee the administration of class action claim settlements including many Indigenous matters. You will be responsible for all aspects of administration planning, communications with counsel and claimants, supervising large teams, set-up, and implementation, including customization of claims administration technology platforms, as well as supplier and sub-contractor relationship management. You will also perform quality reviews on claim intake and adjudication, and manage reporting and communication with claimants and parties to the agreements
About The Team
Class Action Administration Services is a growing practice of Financial Advisory practitioners who specialize in the Administration of Class Action Settlements for small, medium, and large-scale class actions in matters pertaining to both the private and public sectors. The practice has developed technology solutions that provide class action claims processing, management, and administration services, tailored to each class action as well as the relevant needs of stakeholders.
Our Class Action Services team offers guidance to litigators, corporate counsel and the judiciary by providing multidisciplinary expertise through every stage of the class action lifecycle, from the earliest identification of a potential lawsuit through to court judgment and the administration of the negotiated settlement.
Enough about us, let’s talk about you
You are someone with:

• Excellent command of Microsoft Office, including strong skills in Microsoft Excel
• Indigenous background and/or Indigenous client experience an asset
• Undergraduate degree in a related field such as legal, finance, accounting, economics or general business and/or Chartered Professional Accountant (CPA)
• Excellent organizational, verbal, written, and interpersonal communication skills
• Excellent attention to detail and ability to multi-task in a fast-paced work environment, often managing several on-going projects and teams at the same time under tight deadlines
• Minimum 3-7 years relevant work experience in claims administration or attest functions
• Demonstrated success and extensive experience in in a Team Lead role

Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You Shape How We Make Impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.