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Senior Lead, Risk Strategy & Operations
Company | Faire |
Address | Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-07-31 |
Posted at | 11 months ago |
About Faire
- Own performance management processes including building dashboards, monitoring, diagnosing, and reporting out on key trends across Risk
- Lead development of Risk strategy and planning, which will increase operational efficiency and reduce exposure to fraud and defaults
- Drive strategic, analytical and operational projects and be responsible for the execution, monitoring & ongoing implementation of scalable operational programs and processes
- Develop and refine policy for programs with significant customer and business impact
- Lead cross-functional initiatives and strategy to ensure success of team and joint company goals
- Drive resolution actions for highly sensitive Risk cases; ensure we learn from these and operationalize changes as needed
- Highly analytical and data driven -- can drive complex analyses and translate into key actionable insights; can manage projects to KPIs and metrics
- Experience developing processes and policy + managing programs/projects
- A passion for Risk teams, programs and policy; past experience preferred not but required
- Excellent written and verbal communicator
- A Bachelor’s degree and 7-10 years of experience in strategy and operations roles at high-growth companies; some background in management consulting, investment banking or private equity preferred but not required
- Ability to work cross-functionally with Data Science, Product, Engineering, Sales, and other Operations teams to achieve business objectives
- Ability to flex between analytical, strategic and operational aspects of the job
- Knowledge of SQL preferred
- Experience in fast-paced, ambiguous environments driving projects from strategy through implementation; happy to roll up your sleeves to get any job done
- We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
- We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
- We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
- We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
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